Key Holder

Ben Sherman Spalding; Spalding; On-site; GBP 4,900 - 5,500; Part time

Job summary

Ben Sherman Spalding is seeking a Part Time Key Holder to support store operations in Spalding. You will assist customers, process transactions, and help open/close the store with professional standards to maintain a premium shopping environment.

The role focuses on delivering outstanding customer service, achieving sales by product knowledge, and promoting multi-channel options. Part-time schedule: 12 hours per week. Compensation to be discussed.

Qualifications

• Customer service-focused requirement.
• Strong communication skills.
• Experience in retail industry.

Responsibilities

• Achieve sales targets by passion for product and brand.
• Open and close the store when a manager isn’t present.
• Provide accurate product information including features and stock.
• Promote multi-channel shopping options for customer satisfaction.
• Create inviting atmosphere for customers.
• Process sales transactions in line with company guidelines.
• Demonstrate flexibility to meet store needs.

Skills

Customer service

Communication

Retail experience

IT skills

Premium fashion experience

Job description

Key Holder - Part Time
12 hours per week

As we expand and embrace this exciting next chapter, we have a team of dedicated diverse people to offer our valued customers the best possible experience when visiting our stores, shopping online and putting our ranges through its paces. Welcome to our journey!

Purpose of the role

To generate sales by delivering outstanding customer service and maintaining impeccable store standards ensuring customer loyalty is retained.

Responsibilities

• Achieve sales targets by demonstrating passion for the product and the brand
• Open and close the store when a member of managaement isnt there
• Provide accurate information about our product to the customer including features and benefits and stock availability
• Promote our multi-channel shopping options to ensure maximum customer satisfaction
• Provide an inviting and welcoming atmosphere for our customers
• Process sales transactions with care and in line with company guidelines
• Demonstrate flexibility in order to meet the needs of the store
  

Key Skills and Experience

Essential

• Customer service focused
• Good communication skills
• Experience in retail industry

Desirable

• Good IT skills
• Experience of working in a premium fashion brand

Compensation: To be discussed