Key Holder

Ben Sherman; Greater Lincolnshire; Vor Ort; GBP 12.000 - 18.000; Teilzeit

Zusammenfassung

Ben Sherman is seeking a Part Time Key Holder for 12 hours per week to support store operations and deliver excellent customer service. This role helps run the store in partnership with management, ensuring brand standards and a premium shopping experience.

The Key Holder will assist with opening/closing, product information, and multi-channel sales. Strong retail experience and communication skills are essential; IT literacy and fashion-brand familiarity are desirable.

Qualifikationen

• Customer service orientation and ability to engage customers.
• Strong communication and interpersonal skills.
• Experience in a retail environment, ideally fashion.

Aufgaben

• Achieve sales targets by demonstrating passion for the product and the brand.
• Open and close the store when a member of management isn't there.
• Provide accurate information about our product including features and stock availability.
• Promote our multi-channel shopping options to ensure maximum customer satisfaction.
• Provide an inviting and welcoming atmosphere for our customers.
• Process sales transactions with care and in line with company guidelines.
• Demonstrate flexibility to meet the needs of the store.

Kenntnisse

Customer service

Communication skills

Retail experience

Tools

IT skills

Jobbeschreibung

12 hours per week As we expand and embrace this exciting next chapter, we have a team of dedicated diverse people to offer our valued customers the best possible experience when visiting our stores, shopping online and putting our ranges through its paces. Welcome to our journey!

Key Holder - Part Time

As we expand and embrace this exciting next chapter, we have a team of dedicated diverse people to offer our valued customers the best possible experience when visiting our stores, shopping online and putting our ranges through its paces. Welcome to our journey!

Purpose of the role

To generate sales by delivering outstanding customer service and maintaining impeccable store standards ensuring customer loyalty is retained.

Responsibilities

• Achieve sales targets by demonstrating passion for the product and the brand
• Open and close the store when a member of managaement isnt there
• Provide accurate information about our product to the customer including features and benefits and stock availability
• Promote our multi-channel shopping options to ensure maximum customer satisfaction
• Provide an inviting and welcoming atmosphere for our customers
• Process sales transactions with care and in line with company guidelines
• Demonstrate flexibility in order to meet the needs of the store

Key Skills and Experience

Essential

• Customer service focused
• Good communication skills
• Experience in retail industry

Desirable

• Good IT skills
• Experience of working in a premium fashion brand

Skills

Retail

Sales