Key Holder

Ben Sherman Ashford; South Willesborough; On-site; GBP 9,000 - 15,000; Part time

Job summary

Ben Sherman Ashford is seeking a Part Time Key Holder in South Willesborough. The role entails delivering outstanding customer service while maintaining impeccable store standards. You will be responsible for achieving sales targets, managing store operations in the absence of management, and ensuring customer satisfaction through informed service.

The ideal candidate will have a strong customer service focus, excellent communication skills, and previous experience in the retail industry. Desirable skills include good IT capabilities and familiarity with premium fashion brands.

Qualifications

• Customer service experience in the retail sector is essential.
• Strong communication skills are necessary for this role.
• Experience with premium fashion brands is desirable.

Responsibilities

• Achieve sales targets by demonstrating passion for the product.
• Open and close the store in the absence of management.
• Provide accurate product information to customers.

Skills

Customer service focused

Good communication skills

Experience in retail industry

Tools

IT skills

Job description

Key Holder - Part Time

16 hours per week

As we expand and embrace this exciting next chapter, we have a team of dedicated diverse people to offer our valued customers the best possible experience when visiting our stores, shopping online and putting our ranges through its paces. Welcome to our journey!

Purpose of the role:

To generate sales by delivering outstanding customer service and maintaining impeccable store standards ensuring customer loyalty is retained.

Responsibilities:

• Achieve sales targets by demonstrating passion for the product and the brand
• Open and close the store when a member of management isn't there
• Provide accurate information about our product to the customer including features and benefits and stock availability
• Promote our multi-channel shopping options to ensure maximum customer satisfaction
• Provide an inviting and welcoming atmosphere for our customersProcess sales transactions with care and in line with company guidelines
• Demonstrate flexibility in order to meet the needs of the store

Key Skills and Experience:

Essential:

• Customer service focused
• Good communication skills
• Experience in retail industry

Desirable:

• Good IT skills
• Experience of working in a premium fashion brand

Compensation:

To be discussed