Key Holder

Zachary Daniels; Greater London; On-site; GBP 26,000 - 32,000; Full time

Job summary

Zachary Daniels is recruiting a passionate Key Holder for a premium home and lifestyle retailer in London. This role is ideal for an experienced Senior Sales Advisor ready to step into a supervisory position and support the Store Manager in delivering outstanding customer experiences and sales results.

You will lead the team in the Manager’s absence, inspire colleagues, nurture customer relationships, oversee stock and store standards, and play a key role in opening and closing procedures while

Qualifications

• Experience in a customer-focused, sales-driven retail environment.
• Previous Key Holder or supervisory experience or potential to lead.
• Ability to connect with customers and convert conversations into sales.
• Strong commercial awareness and proactive attitude; interest in interiors or lifestyle retail.
• Flexible weekends and ability to open/close store.

Responsibilities

• Support the Store Manager in achieving sales targets, maximising conversion and driving commercial performance.
• Take ownership of daily store operations, confidently leading the team in the Store Manager's absence.
• Inspire and support colleagues to deliver engaging, personalised customer experiences.
• Build strong customer relationships, identifying opportunities to increase sales and encourage repeat business.
• Maintain excellent store standards, overseeing stock, merchandising and opening and closing procedures.

Skills

Customer focus

Sales-driven

Leadership potential

Communication

Job description

Key Holder | Premium Home & Lifestyle | Up to £29,000 + Competitive Commission

Love great design, enjoy driving sales and ready to take the next step in your retail career?

Zachary Daniels is recruiting an enthusiastic and commercially driven Key Holder for a premium home and lifestyle retailer in London.

This is a fantastic opportunity for an experienced Senior Sales Advisor or aspiring Supervisor who enjoys taking ownership, delivering exceptional customer experiences and supporting a team to achieve outstanding results.

You'll be joining a business where your contribution is recognised, your ideas are valued and you'll have the opportunity to develop your leadership skills in a supportive, sales-focused environment.

The Role

• Support the Store Manager in achieving sales targets, maximising conversion and driving commercial performance.
• Take ownership of daily store operations, confidently leading the team in the Store Manager's absence.
• Inspire and support colleagues to deliver engaging, personalised customer experiences.
• Build strong customer relationships, identifying opportunities to increase sales and encourage repeat business.
• Maintain excellent store standards, overseeing stock, merchandising and opening and closing procedures.

About You

• Experience in a customer-focused, sales-driven retail environment.
• Previous Key Holder, Senior Sales Advisor or supervisory experience, or the confidence to step into a leadership role.
• A natural ability to connect with customers and convert conversations into sales.
• Strong commercial awareness, a proactive attitude and a genuine interest in interiors or lifestyle retail.
• Flexibility to work weekends and take responsibility for store opening and closing.

What's on Offer?

• Up to £29,000 plus a competitive commission structure.
• A supportive environment where your contribution makes a difference.
• Ongoing training and opportunities to develop your leadership skills.
• Genuine opportunities for career progression.
• The chance to work with contemporary products in an engaging retail environment.

If you're ready to take ownership, develop your leadership skills and make your mark in retail, we'd love to hear from you.

BH37910