Key Holder

Ben Sherman; Ellesmere Port; In loco; GBP 12.000 - 17.000; Part-time

Descrizione del lavoro

Ben Sherman is hiring a Part-Time Key Holder to support store operations and deliver exceptional customer service in our premium fashion environment. The role involves opening and closing the store, achieving sales targets, and providing product knowledge to customers.

You will work around 12 hours per week, with a focus on delivering brand standards, maintaining inventory, and promoting multi-channel shopping options to enhance guest satisfaction.

Competenze

• Customer service focused.
• Experience in retail environment.
• Strong communication skills.
• Premium fashion brand experience is desirable.

Mansioni

• Open and close the store when a member of management isn’t there.
• Provide accurate product information including features and stock availability.
• Promote multi-channel shopping options to maximize customer satisfaction.
• Deliver outstanding customer service while achieving sales targets.
• Create an inviting atmosphere and process sales transactions per guidelines.

Conoscenze

Customer service

Good communication

Retail experience

Strumenti

IT systems proficiency

Descrizione del lavoro

12 hours per week As we expand and embrace this exciting next chapter, we have a team of dedicated diverse people to offer our valued customers the best possible experience when visiting our stores, shopping online and putting our ranges through its paces. Welcome to our journey!

Key Holder - Part Time

As we expand and embrace this exciting next chapter, we have a team of dedicated diverse people to offer our valued customers the best possible experience when visiting our stores, shopping online and putting our ranges through its paces. Welcome to our journey!

Purpose of the role

To generate sales by delivering outstanding customer service and maintaining impeccable store standards ensuring customer loyalty is retained.

Responsibilities

• Achieve sales targets by demonstrating passion for the product and the brand
• Open and close the store when a member of managaement isnt there
• Provide accurate information about our product to the customer including features and benefits and stock availability
• Promote our multi-channel shopping options to ensure maximum customer satisfaction
• Provide an inviting and welcoming atmosphere for our customers
• Process sales transactions with care and in line with company guidelines
• Demonstrate flexibility in order to meet the needs of the store

Key Skills and Experience

Essential

• Customer service focused
• Good communication skills
• Experience in retail industry

Desirable

• Good IT skills
• Experience of working in a premium fashion brand

Skills

Retail

Sales