Key Holder

YOURS; Eastleigh; On-site; GBP 15,000 - 21,000; Part time

Job summary

Yours Clothing in Eastleigh is seeking a Key Holder to support store operations and deliver outstanding customer service. The role includes opening and closing the store when needed, cash handling, stock replenishment, and assisting with deliveries in a fast-paced environment.

This permanent, part-time position offers a guaranteed minimum of 26 hours per week, with pay at £13.10 per hour. Flexibility during peak trading periods is expected.

Qualifications

• Experience in customer service in a retail setting.
• Face-to-face interaction with customers is key.
• Ability to work well in a team and adapt to change.

Responsibilities

• Open and close the store in the absence of management.
• Cash up at end of day and follow procedures.
• Support Deputy Manager and report issues as needed.
• Drive sales and encourage customer purchases.
• Deliver first-class customer service.
• Operate till and handle transactions accurately.
• Replenish stock and assist with deliveries.
• Perform cleaning and housekeeping duties.
• Ensure compliance with company procedures.
• Pursue personal development and identify improvements.
• Take responsibility for Health and Safety.

Skills

Customer service

Retail experience

Team player

Flexible/adaptable

Job description

Key Holder

Salary £13.10 per hour Location Eastleigh Contracted Hours A minimum of 26 hours per week

This is a Permanent, Part time vacancy that will close in a month at 23:59 GMT.

The Vacancy

Do you want to be the best and to be part of a wonderful team who display a huge amount of passion and knowledge about our product range in order to promote our brand?

If so, then we want YOU!

KEY DUTIES:

• Responsible for opening and closing the store in the absence of management as and when required
• Cashing up at the end of the day and ensuring correct procedures are followed as and when required
• Providing back up support to the Store/Deputy Manager and reporting back to them on any issues
• Optimise sales and individual customer purchases.
• Engage the customer by delivering a first class customer service.
• Operate till and handle financial transactions.
• Replenish stock with our fantastic products and specialist brands.
• Assist with deliveries and stock handling on a regular basis - we are busy!
• Undertake cleaning and housekeeping duties.
• Ensure compliance with all company procedures.
• Take responsibility for personal development and actively seek opportunities for improvement.
• Responsible for Health and Safety.

WHAT DO WE NEED FROM OUR TEAM MEMBERS?

• A warm, friendly and engaging personality is essential.
• To be highly motivated and a desire to be the best with an energy and enthusiasm to succeed.
• A proven ability to work well within a team and to use own initiative.
• Ability to adapt to frequent change and a high pressure environment - you will need to work hard and smart.
• Experience in a customer service role with face-to-face customer contact is highly desirable.
• Experience in a retail environment with a quality brand is desirable but not essential.
• Knowledge and understanding of High Street fashion.

This contracted hours stated above are a guaranteed weekly minimum but there is an expectation to work more hours and flexibly is required especially during peak trading periods.

Pay Rates: £13.10 per hour regardless of age

The Company

Yours Clothing is a retailer that provides the best value on the UK high street and internet for curvy customers. Along with our big and tall menswear brand, BadRhino, our Long Tall Sally brand and our most recent addition, PixieGirl Petites, the business is growing at pace to cater for non-standard sizes on the high street and online.

Our continued success comes from our entrepreneurial thinking and listening to our customers to deliver fashion products at the right price. Our environment is fast paced, ever evolving and full of excitement. Yours Clothing continues to expand and become the number one plus size fashion retailer in the UK whilst continuing to develop our brands into new and exciting niche markets both in the UK and further afield.