Key Holder

Crew Clothing Rushden Lakes; Rushden; On-site; GBP 12,000 - 17,000; Part time

Benefits offered by this job

Uniform contribution

Future-focused pension plan

Referral program

Professional development

Empowering work environment

Job summary

Crew Clothing Rushden Lakes is seeking a Part Time Key Holder to drive sales and deliver outstanding customer service in-store. The role covers 12 hours per week with keyholder responsibilities, contributing to brand standards and customer loyalty.

You will promote our multi-channel shopping options, provide product knowledge, and maintain a welcoming store environment while supporting sales targets and daily operations.

Qualifications

• Essential: customer service oriented
• Essential: good communication skills
• Essential: experience in retail industry
• Desirable: IT skills
• Desirable: experience with luxury fashion brand

Responsibilities

• Achieves sales targets by demonstrating passion for the product and brand
• Provide accurate information about products, features, benefits, and stock availability
• Promote multi-channel shopping options to maximize customer satisfaction
• Create an inviting and welcoming atmosphere for customers
• Process sales transactions with care and in line with company guidelines
• Demonstrate flexibility to meet store needs

Skills

Customer service

Communication skills

Retail experience

IT skills

Luxury fashion brand experience

Job description

Key Holder - Part Time

12 hours per week with keyholder responsibilities

At Crew Clothing, we believe clothes are about so much more than "just clothes". Designed with the spirit of the south coast in every stitch, our crossed oars are a mark of timeless British style. These are clothes for life's best moments.

We believe in collaboration, kindness and creativity, in celebrating our successes and championing our customer at every step of the way. From '93 to now, people have been at the heart of everything we do. It's in our name - Crew.

Purpose of the role:

To generatesales by delivering outstanding customer service and maintaining impeccablestore standards ensuring customer loyalty is retained.

Responsibilities:

• Achievesales targets by demonstrating passion for the product and the brand
• Provideaccurate information about our product to the customer including features andbenefits and stock availability
• Promoteour multi-channel shopping options to ensure maximum customer satisfaction
• Providean inviting and welcoming atmosphere for our customers
• Processsales transactions with care and in line with company guidelines
• Demonstrateflexibility in order to meet the needs of the store

Key Skills and Experience

Essential

• Customerservice focused
• Goodcommunication skills
• Experiencein retail industry

Desirable

• GoodIT skills
• Experienceof working in a luxury fashion brand

Benefits:

• Uniform Contribution:Dress for success with our uniform contribution, ensuring you look and feel professional without the extra cost.
• Future-Focused Pension Plan:Invest in your future with our comprehensive pension plan designed to provide you with peace of mind for the years to come.
• Rewarding Referral Program:Bring your friends on board and be rewarded! Our referral program recognises the power of your recommendations and rewards you for contributing to our team's growth. Subject to T&C's.
• Comprehensive Professional Development:Elevate your career and reach your full potential.
• Empowering Work Environment:Thrive in our supportive and rewarding culture that celebrates your achievements and fosters your personal and professional growth

Compensation: Competitive salary