Key Account Relationship Specialist

Isaac Wholesale; United Kingdom; On-site; GBP 25,000 - 35,000; Full time

Job summary

Isaac Wholesale in the United Kingdom is seeking a Customer Relationship Specialist to nurture key customer accounts and ensure excellent service delivery. This role focuses on building trust through effective communication and proactive service.

The ideal candidate will handle order management, issue resolution, product support, and report on customer retention metrics. Strong organizational skills are essential to succeed in this position.

Qualifications

• Ability to communicate effectively with customers via different channels.
• Proven problem-solving skills to address customer issues promptly.
• Strong organizational skills to manage multiple accounts.

Responsibilities

• Serve as the dedicated contact for assigned accounts.
• Ensure timely placement and fulfillment of customer orders.
• Resolve customer complaints and delivery issues promptly.

Job description

Isaac Wholesale in the United Kingdom is seeking a Customer Relationship Specialist to nurture key customer accounts and ensure excellent service delivery. This role focuses on building trust through effective communication and proactive service.

The ideal candidate will handle order management, issue resolution, product support, and report on customer retention metrics. Strong organizational skills are essential to succeed in this position.