Key Account Manager - Transport Refrigeration (Remote)

Tech Sales Jobs

Warrington

Hybrid

GBP 42,000 - 84,000

Full time

3 days ago

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Job summary

Carrier Global Corporation is seeking a seasoned Key Account Manager to develop and manage strategic customer relationships, identify opportunities and deliver tailored solutions. This remote-based role with occasional travel to Warrington requires at least 5 years in key account management, preferably in transport refrigeration, with strong commercial and CRM skills.

Salary £42,000–£84,000 per year plus incentives.

Qualifications

Degree-level education is desirable but not essential.
Minimum of 5 years' experience in a Key Account Manager or similar role.
Experience within the transport refrigeration industry is highly desirable.
Strong commercial and customer relationship management experience.
Good technical knowledge would be an advantage.

Responsibilities

Develop a deep understanding of customers' businesses, strategic objectives, and operational requirements.
Establish and maintain strong, long-lasting relationships with key customers.
Negotiate commercial agreements and close contracts to maximize business opportunities and profitability.
Provide accurate monthly sales pipeline forecasts, ensuring alignment with business targets.
Manage key accounts throughout the customer lifecycle, identifying opportunities to increase engagement and revenue.
Identify new business opportunities and areas for growth within existing accounts.
Target and develop conquest accounts, leveraging cross-functional resources.
Develop and execute account strategies aligned with customer needs and company objectives.
Monitor market trends, competitor activity, and industry developments to inform sales strategies.
Ensure timely and successful delivery of Carrier solutions in line with customer requirements.
Act as the primary point of contact for all customer account management matters.
Proactively manage customer expectations and resolve complex issues to maintain satisfaction.
Build a strong understanding of customer needs and translate these into effective commercial and technical solutions.
Work closely with internal teams to meet customer expectations.
Collaborate with service partners to respond quickly to customer requirements.