Key Account Manager – Plumbing / Heating

Courtney Smith Group; Leicester; On-site; GBP 40,000 - 50,000; Full time

Job summary

A well-established plumbing & heating merchant is seeking a Key Account Manager to enhance customer relationships and drive sales growth in Leicester. This role is pivotal in managing accounts and acquiring new clients while contributing to ambitious growth plans of the branch. The successful candidate will have significant experience in the industry, strong product knowledge, and a proactive approach to business development.

Benefits

Company car or £5,000 car allowance

Pension scheme

23 days holiday (rising with service)

All out-of-pocket expenses covered

Qualifications

• Experience working within a plumbing & heating merchant.
• Strong knowledge of plumbing products and their applications.
• Ability to engage with installers and contractors at different levels.

Responsibilities

• Developing and maintaining relationships with small, medium, and large contractors.
• Growing sales through both new client acquisition and expanding business within existing accounts.
• Working closely with the Leicester branch team to maximize opportunities.

Skills

Customer Relationship Management

Sales Acumen

Knowledge of Plumbing Products

Business Development

Job description

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Job Info

Location:

Job Type:

Role

Location: Leicester and surrounding areas (30-mile radius)
Salary: £40,000 – £50,000 basic + OTE £44,000 – £56,000
Bonus: £4,000 – £6,000 per annum
Benefits: Company car or £5,000 car allowance, pension, 23 days holiday (rising with service), all out-of-pocket expenses covered.

The Company

A well-established plumbing & heating merchant with a strong reputation in the industry. This company prides itself on a culture of trust, respect, and customer-focused service. The Leicester branch, where this role is based, is the flagship branch, currently turning over £8 million, with ambitions to grow this to £10 million.

The Role

The Key Account Manager will be responsible for selling a broad range of light-side plumbing & heating products, working with major suppliers to service domestic and some commercial customers. This role involves managing an established customer base while actively seeking new business opportunities to drive growth.

Key responsibilities include:

• Developing and maintaining relationships with small, medium, and large contractors
• Growing sales through both new client acquisition and expanding business within existing accounts.
• Working closely with the Leicester branch team, including the Divisional Manager and Branch Manager, to maximize opportunities.
• Contributing to branch performance and helping increase turnover from £8M to £10M.
• Promoting margin growth, not just sales volume.

The Ideal Candidate

• Experience working within a plumbing & heating merchant.
• Strong knowledge of plumbing products and their applications.
• Ability to engage with installers and contractors at different levels.
• A proactive, results-driven approach with the ability to generate new business.
• Trustworthy, with a reputation for building lasting customer relationships.

Application Process

This is a fantastic opportunity to join a leading company that values its employees and offers a strong career path. Apply today to be part of a thriving business with ambitious growth plans!

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