Key Account Manager: Growth, Relationships & Custom Offers

Draper-Tools-2; Chandler's Ford; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

25 days holiday with the ability to购买

Competitive commission plan

Day off for your birthday

Pension scheme

Medical cash plan providing cash back

Employee Assistance Programme (EAP)

Private health scheme

Staff discount on Draper products

Employee discount scheme - discounts

Long service bonus and awards

Death in Service Insurance

Ad-hoc rewards and recognition

Cycle to Work Scheme

Free onsite parking

Job summary

Draper Tools is seeking an Account Manager to build enduring relationships with key customers, drive revenue, and identify growth opportunities. You will respond to inquiries, craft tailored promotions, and manage customer data with accuracy.

A proactive approach to account growth and strong communication will be essential in this role. Based at the head office, this full-time position emphasizes a customer-centric sales mindset, with opportunities for bonus commissions and career progression

Qualifications

• Experience in account management or telesales is desirable.
• Strong customer relationship skills and negotiation ability.
• Good knowledge of the UK tool wholesale industry is beneficial.

Responsibilities

• Build and maintain strong relationships with key customers and maximise revenue.
• Identify growth opportunities and use offers/tools to drive new business.
• Answer inbound calls and respond to queries by phone or email.
• Create bespoke promotions tailored to each customer’s needs.
• Maintain and update the customer database with contact details and addresses.
• Develop and maintain a structured customer contact schedule and plan.

Skills

Account management

Customer relationships

Telesales

Negotiation

Customer service

MS Office

CRM software

Tools

MS Office

CRM software

Database tools

Job description

Draper Tools is seeking an Account Manager to build enduring relationships with key customers, drive revenue, and identify growth opportunities. You will respond to inquiries, craft tailored promotions, and manage customer data with accuracy.

A proactive approach to account growth and strong communication will be essential in this role. Based at the head office, this full-time position emphasizes a customer-centric sales mindset, with opportunities for bonus commissions and career progression