Key Account Manager Global Sales - MICE

Millennium Hotel and Resorts UK; Greater London; On-site; GBP 65,000 - 95,000; Full time

Benefits offered by this job

Social Events, Wellbeing and Team<br/>

Training and development

Pension Salary Sacrifice Scheme

Career development and salary reviews

Interest-free Season Ticket Loan

1 Volunteer Days per year (fully paid)

Complimentary meals prepared for you

Length of Service related holiday

Discount on Accommodation worldwide

50% Food and Beverage Outlets

Life Assurance

Recommend a Friend Scheme

Job summary

Millennium Hotels & Resorts UK is seeking a Key Account Manager Global Sales, MICE, to drive proactive selling and total account management for regional and international hotel partners. You will coordinate with senior leaders to build annual strategy plans and budgets and to convert RFPs into measurable results.

The role requires building long-term relationships, pursuing new business opportunities within assigned accounts, and leading reviews to track MI targets.

Qualifications

• Experience working with regional or global accounts and a track record of over-achievements to targets.
• Ability to think strategically and plan effectively.
• Entrepreneurial mindset with a focus on customer support and growth.

Responsibilities

• Coordinate with the Director of Sales Key Accounts and VP of Commercial UK/EU to produce the annual strategy plan and sales budget for MICE corporate and agency accounts.
• Build a clear plan to achieve the goals in the annual sales plan for Millennium Hotels and Resorts regional and Global hotels in the region.
• Source and manage global RFPs for group and meetings' travel and handle leads from corporate accounts and third parties.
• Research and identify new business opportunities for the group from your account base and collaborate with hotel sales teams and MICE agencies.
• Lead quarterly/monthly reviews with key accounts to assess market share gains and MI targets.

Skills

Regional/global accounts

Strategic thinking

Entrepreneurial mindset

Customer support

Job description

Key Account Manager Global Sales - MICE

At Millennium Hotels & Resorts, we believe our strength lies in our differences. We foster a culture of inclusion where everyone feels welcome, valued, and empowered to reach their full potential. We are proud to be an equal-opportunity employer.

Our global sales team is growing, and we are looking for a Key Account Manager Global Sales, MICE segment, who will support the GSO vision and mission by leveraging MHR's products and services within their assigned account portfolio.

This role will ensure that it builds long-term, value-based customer relationships that will enable the success of key performance indicators and objectives.

This role will be responsible for proactive selling, total account management of key accounts, and closing business for both Regional and International Hotels. Hotel familiarisation trips and client events will be required throughout the year.

Key Responsibility:

• Coordinate with the Director of Sales Key Accounts and VP of Commercial UK/EU to produce the annual strategy plan and sales budget for MICE corporate and agency accounts.
• Build a clear plan to achieve the agreed goals and objectives set out in the annual sales plan, focusing on Millennium Hotels and Resorts regional and Global hotels in the region.
• Source and manage global RFPs for group and meetings' travel and handle leads from corporate accounts and third parties.
• Research and identify new business opportunities for the group from your account base, work very closely with hotel Millennium Hotels and Resorts sales teams and account managers in MICE Agencies
• Lead quarterly/ monthly reviews with key accounts within an assigned portfolio, assessing market share gains, driving activity, and agreeing on MI targets for the hotels.

What will make you successful:

• Previous experience working with regional or global accounts and a track record of over achievements to targets
• Have proven ability in strategic thinking and planning
• Have a passion for developing new business and demonstrate an entrepreneurial mindset Be committed to customer support
• Be flexible and agile with an entrepreneurial mindset

We offer a benefits package including

• Social Events, Wellbeing and Team Activities
• Training and development
• Pension Salary Sacrifice Scheme
• Career development and salary reviews
• Interest-free Season Ticket Loan Scheme
• 1 Volunteer Days per year (fully paid and in addition to your annual leave)
• Complimentary meals prepared for you by our chefs
• Length of Service related holiday scheme
• Discount on Accommodation worldwide and 50% Food and Beverage Outlets
• Life Assurance
• Recommend a Friend Scheme

Millennium Hotels and Resorts owns and operates a portfolio of over 120 hotels worldwide. Properties under the group are placed into collections: Leng's Collection, M Social Collection, Millennium Collection, Copthorne Collection and The Biltmore. Each collection has its own distinct personality, character and clearly defined hotel brands within it, As well as real opportunities to develop and gain promotion within the industry.