Key Account Manager

Ashfield Healthcare; United Kingdom; Remote; GBP 65,000 - 90,000; Full time

Job summary

Inizio Engage is seeking a Health Service Manager (KAM) for South Wales & South West to drive account plans, engage payers and clinicians, and coordinate cross-functional resources. The role requires experience with branded generics and strong NHS knowledge to influence formulary decisions.

You will lead account planning, develop business cases, and ensure delivery of revenue objectives by aligning internal teams to customer needs and regional variations.

Qualifications

• Experience with formulary & patient pathways.
• Up-to-date NHS knowledge.
• Strong commercial acumen.
• Ability to prepare business proposals and business cases.

Responsibilities

• Account planning: identify customer alignment and plan strategy for stakeholders.
• Develop business cases to justify investments in the portfolio.
• Deliver payer and clinician actions per the local account plan.

Skills

Formulary knowledge

NHS knowledge

Commercial acumen

Business case writing

Education

Degree level education

ABPI qualification

Tools

MS Word

Excel

PowerPoint

Outlook

Job description

## Key Account Manager### Basic InformationJob ID23673### Description**Position: Health Service Manager (KAM)****Territory: South Wales & South West****Salary: Competitive****Overview:**Inizio Engage is delighted to be partnering with an innovative pharmaceutical company focused on medicine optimisation and patient compliance. This is an exciting opportunity to join a growing organisation committed to advancing science and improving outcomes for patients in various different therapeutic specialties.As a Health Service Manager, you’ll be expected to effectively interact with payers, clinicians and other key decision makers and influencers across primary and secondary care to deliver Account Plan outcomes - developing and improving the local business with your line manager. This role is suited for somebody with experience in (branded) generics.**KEY RESPONSIBILITIES****ACCOUNT PLANNING****Accountabilities**1. Identification of areas of customer/account alignment around the relevant brand and disease areas, and plans strategy to approach key stakeholders ensuring advocacy development based on local environmental knowledge and healthcare delivery2. Spots opportunities and develops business cases that identifies the appropriate investment level for developing profitable business within the customer portfolio3. Makes financial decisions in line with assigned budgets**EFFECTIVE CUSTOMER ENGAGEMENT****Accountabilities**1. Accountable and responsible for successful delivery of agreed payer and clinician facing actions in the local account plan2. Delivers high value interactions, drawing on other resources as required to deliver brand and disease specific value propositions3. Leverage the value and expertise of the entire organization to coordinate resources to present “one face to the customer” in order to build long term relationships while meeting short term revenue objectives**LEADERSHIP/STAKEHOLDER MANAGEMENT****Accountabilities**1. Leadership across the team and cross functionally to ensure the plan is effectively locally operationalized in line with brand and customer strategies2. Identifies best practice and shares these with the wider HSM group and line manager3. Develops customer insights and regional variation to share with marketing and help shape the campaign**MARKET ACCESS****Accountabilities**1. Responsible for influencing key stakeholders by delivering compelling brand value proposition to ensure optimal formulary and guidelines positions across the portfolio2. Responsible for mobilizing team to coordinate access and alignment between all stakeholders engaged in formulary decisions3. Work with all relevant stakeholders to support the development and implementation of brand and disease specific propositions**SALES OUTCOMES****Accountabilities**1. Ensure sales targets are met through account planning excellence delivery of personal objectives and collaboration with the line manager to ensure flawless execution2. Ensures sales targets are met through advocacy management and excellence in customer facing activities3. Drive competitiveness in local markets**REGULATORY &/OR ORGANISATIONAL REQUIREMENTS**1. Full adherence to Company Rules, Health and Safety, the Bribery Act and ABPI Code of Practice2. Responsible for upholding the professional image of the company at all times3. Responsible for attaining high levels of product knowledge competitor, therapy area and environmental knowledge of promoted lines and successful completion of relevant assessments**MINIMUM EDUCATION/DEGREE REQUIREMENTS**• Degree level education• ABPI qualification• IT literate (MS, word, XL, PPT and Outlook)• Ideally a clean driving license with maximum of 6 points**REQUIRED CAPABILITIES (SKILLS, EXPERIENCE, COMPETENCIES)**• Excellent experience of formulary & patient pathways• Up to date NHS knowledge• Commercial acumen• Submission of business proposals and business case submission**JOB COMPLEXITY**The HSM role will encompass a multitude of roles and skill sets to include: working with external customers to develop the company’s commercial offerings to large health economies, writing and implementing industry leading account plans, activity and resource allocation whilst aligning these plans to national and local NHS strategy documents and finally cascading national brand plans into local actionable outcomes. We are looking for somebody with years of experience in Pharmaceutical Sales.Please note: If you have not heard from a member of the recruitment team within 7 days, unfortunately your application has not been successful on this occasion.Thank you for your interest in Inizio Engage.