Key Account Manager

Inizio Engage; Greater London; Hybrid; GBP 55,000 - 75,000; Full time

Job summary

Inizio Engage is seeking a driven Key Account Manager to combine account management with scientific engagement to drive access, uptake and optimal use of a neonatal/rare disease product across NHS Trusts in the UK. The role is execution-focused, requiring the ability to influence healthcare professionals, support implementation and reinforce product value through credible messaging.

You will work closely with the National Account Manager to maximise utilisation where formulary inclusion has been

Qualifications

• Experience in rare disease or specialist healthcare sales.
• Ability to influence HCPs and communicate scientifically.
• Capacity to work with NHS Trusts and cross-functional teams.

Responsibilities

• Support execution of local account plans and ensure implementation.
• Identify opportunities to expand usage and improve patient access.
• Build relationships with key healthcare professionals.
• Influence product preference through scientific messaging.
• Support NHS Trusts with practical product implementation.
• Deliver scientific and clinical messaging to differentiate the product.
• Maintain high customer satisfaction with proactive support.
• Provide feedback to cross-functional teams for improvements.

Skills

Rare disease sales

Healthcare sales

Commercial acumen

Verbal communication

Digital presentation

Agile engagement

Customer focus

Account management

Interpersonal skills

Job description

Company: Inizio Engage
Position: Key Account Manager
Therapy Area: Rare Disease / Neonatal
Vacancy Type: Permanent / Full Time
Salary: Competitive

Territory: North West

Role Overview

This position combines strong account management with scientific engagement to drive access, uptake, and optimal use of a product used for infant populations across NHS Trusts in the UK. The Key Account Manager will work in close partnership with the National Account Manager to maximise product utilisation where formulary inclusion has been achieved.

The role is highly execution-focused, requiring the ability to influence HCPs, support implementation, and reinforce product value through differentiated scientific messaging. The KAM will play a key role in ensuring successful product adoption, maintaining customer satisfaction, and driving sustained usage within target accounts.

Key Responsibilities

• Support execution of account plans, ensuring strong local implementation and follow-through.
• Identify opportunities within existing accounts to expand usage and improve patient access.
• Build and maintain strong relationships with key healthcare professionals, including but not limited to:
• Specialist Nurses
• Influence product preference at an HCP level through clear, credible, and differentiated scientific messaging.
• Support NHS Trusts with the practical implementation of our clients' product
• Deliver compelling scientific and clinical messaging to differentiate our client's product from competitors.
• Ensure a high level of customer satisfaction through responsive, proactive support.
• Feedback to cross-functional teams in order to support continuous improvement and strategic alignment.

Key Skills and Attributes

• Experience in rare disease or specialist healthcare sales, with confidence delivering scientific messaging.
• Strong commercial acumen with the ability to identify and act on business opportunities.
• Enthusiastic, resilient, and adaptable with a proactive mindset.
• Excellent verbal communication and digital presentation skills.
• Agile approach to customer engagement across multiple channels.
• Confident, proactive, and customer focused.
• Strong organisational skills with the ability to manage multiple accounts effectively.

Ideal Candidate Profile

The ideal candidate will be a driven and scientifically credible account manager with experience engaging healthcare professionals within the NHS. They will demonstrate a strong ability to influence prescribing behaviour, support implementation, and deliver high-quality customer engagement.

They will be comfortable working collaboratively with a National Account Manager and cross-functional teams, contributing insights from the field and helping to shape future strategy. Experience in vaccines, neonatal, paediatric, or specialised therapy areas would be advantageous.

Background

At Inizio Engage you'll find a challenging, fast-paced and rewarding environment, but also one that's caring, nurturing and supportive. With so many ways to support patients and healthcare professionals, we offer a range of exciting career opportunities to suit your skills and interests. Whether working remotely, in the office, or in the field, you'll find everything you need at Inizio to build a successful career. Excited yet? We are!

Inizio is an equal opportunity employer, and employment will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of gender, sexual orientation, marital or civil partner status, gender reassignment, race, religion or belief, nationality, ethnic or national origin, disability, age, pregnancy.

Please note if you have not heard from a member of the resourcing department within 7 days your application has been unsuccessful at this stage.