Key Account Manager

ProAmpac; United Kingdom; Remote; GBP 55,000 - 85,000; Full time

Job summary

ProAmpac is seeking a dynamic Key Account Manager to manage new and existing accounts from the UK, with regular travel to customers and ProAmpac sites. The role focuses on achieving budgets, growing the account base, and coordinating with sales and technical teams to develop new packaging formats.

The ideal candidate will drive account management strategy, build strong client relationships, and ensure customer requirements are communicated and met.

Qualifications

• Bachelor's degree or equivalent experience preferred, specifically within Packaging or FMCG.
• Understanding of Key Account Management performance metrics
• Proficient in CRM software and Microsoft Office suite

Responsibilities

• Manage new and existing accounts to meet budgets and growth
• Meet Key Account Management targets set by the Business Development Director
• Communicate and adhere to customer requirements
• Identify opportunities for new packaging formats and coordinate with sales and technical teams
• Establish and maintain approvals with retailers for named house accounts
• Lead the account management strategy for assigned customers or regions
• Build and maintain strong client relationships and deliver exceptional service

Skills

Key account management

Relationship building

Communication skills

Self-motivated

Assertive

Education

Bachelor's degree or equivalent in Packaging or FMCG

Tools

CRM software

Microsoft Office

Job description

ProAmpac is a leading global flexible packaging company with comprehensive product offerings. We provide creative packaging solutions, industry-leading customer service and award-winning innovation to a diverse global marketplace. We are guided in our work by core values that are the basis for our success: Integrity, Intensity, Innovation, Involvement and Impact. We are moving flexible packaging forward by redefining innovation through collaboration within our own company and with our customers and suppliers.

ProAmpac brings brand owners and packaging experts together to generate fresh thinking, accelerate advanced technology and increase speed-to-market, package customization and consumer differentiation.

Job Description

This role is a remote role so can be based anywhere within the UK with regular travel to both customers and ProAmpac sites. To be responsible for the management of new and existing accounts, ensuring that agreed budgets are achieved and all potential for additional growth is satisfied.

To meet Key Account Management targets set by the Business Development Director. To ensure that customer requirements are communicated and adhered to. To identify opportunities for new packaging formats within the marketplace and liaise with both the sales and technical teams to develop new potential products.

To establish and maintain relevant approvals with retailers associated with the named house accounts, working closely with the Director in these areas to identify new business opportunities.

The ideal candidate will lead the account management strategy for assigned customers or regions. They should be skilled at building and maintaining relationships with clients and work to provide exceptional customer service to clients.

Requirements

• Supports annual sales plan to further organisation strategy and objectives.
• Carry out the overall key account management plan, including core customer retention, new business development, new product scale-up, and strategic market alignment.
• Collaborate with customers, sales team and other divisions to leverage the full breadth of the company’s capabilities and relationships
• Collaborate with other divisions and functional areas to support company-wide objectives and initiatives, including annual operating & strategic plans.
• Participate in new product development justification and launch process by collaborating with product development, sales, manufacturing, supply chain, marketing communications and leadership as necessary to support business development priorities.
• Be flexible in undertaking duties and responsibilities and may be asked to perform other duties with reasonably correspond to the general character of the position and are commensurate with its level of responsibility
• Ability to transport across Europe where required
• Self-motivated
• Assertive and self-confident
• Willingness to work to a flexible schedule
• Professional written and verbal communication, presentation and interpersonal skills
• Able to facilitate and participate in group meetings
• Visibly requires maintaining a professional appearance and providing a positive company image
• Confidentiality and discretion

Qualifications

• Bachelor's degree or equivalent experience preferred, specifically within Packaging or FMCG.
• Understanding of Key Account Management performance metrics
• Proficient in CRM software and Microsoft Office suite