Key Account Manager

JR United Kingdom; Tipton; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a dynamic Account Manager to enhance customer relationships and drive sales. This role offers the opportunity to engage directly with clients, tailoring solutions to improve productivity and safety in the construction sector. With a supportive culture, extensive training, and incentives for top performers, this position promises a fulfilling career path. If you're driven, adaptable, and eager to grow, this is your chance to make a significant impact while enjoying a range of benefits, including a company vehicle and private healthcare.

Benefits

Private healthcare

Life insurance

Wellbeing support

33.5 days holiday

6% pension contribution

Company vehicle

Company laptop

Company mobile phone

£2,000 referral reward

Incentives for top performers

Qualifications

• Customer-facing/sales experience in any industry is essential.
• Full manual UK driving license for site visits required.

Responsibilities

• Visiting sites and customers to understand their needs.
• Demonstrating innovative products and software on-site.
• Managing sales area operationally and strategically.

Skills

Customer-facing experience

Solution-oriented approach

Excellent organizational skills

Resilience and adaptability

Drive and motivation

Curiosity to learn

Tools

Salesforce

Job description

As an Account Manager, you are the face of Hilti and the very foundation of our direct sales model. This role involves having meaningful interactions with customers and taking a consultative approach to support them in improving productivity, safety, and sustainability.

WHAT'S THE ROLE?

As an Account Manager, you are the face of Hilti and the very foundation of our direct sales model. This role is all about having meaningful interactions with customers and taking a consultative approach to support them in improving productivity, safety, and sustainability.

WHO IS HILTI?

Hilti is where innovation is improving productivity, safety, and sustainability in the global construction industry, and beyond. Where strong customer relationships are creating products and solutions that are Making Construction Better. Where a passionate and inclusive global team of 34,000 employees across more than 120 countries is exploring possibilities, leveraging their potential, owning their personal development, and growing lasting careers. Hilti Great Britain has been consistently recognized as a top employer for nearly two decades and is currently ranked in the top 20 UK’s Best Workplaces by the Great Place to Work institute.

WHAT DOES THE ROLE INVOLVE?

In your role as an Account Manager, no day will be the same, but you can expect your days to include:

1. Visiting sites and customers in the field, asking open questions to understand their needs, and listening to tailor solutions.
2. Demonstrating our innovative products and state-of-the-art software to customers on-site.
3. Further developing ‘focus’ customers by building relationships and uncovering new business leads.
4. Managing your sales area operationally, organizationally, and strategically, utilizing the CRM system, Salesforce.

WHAT DO WE OFFER?

At Hilti, we have a passionate and inclusive global team and a caring, performance-driven culture. This is a place where you can grow, supported by colleagues, with your results recognized and rewarded.

• Extensive onboarding & training process and companywide events in Manchester.
• Incentives for top performers, including trips to New York City, Milan, and Miami.
• Minimum 10% salary increase after two consecutive years of high performance through our Star Development Programme.
• 33.5 days’ holiday (including Bank Holidays), with options to buy additional days.
• Private healthcare, life insurance, and wellbeing support.
• 6% pension contribution.
• Company vehicle and a fuel/charging card.
• Company laptop and mobile phone.
• £2,000 reward for referring a successful candidate.

WHAT YOU NEED IS:

Many qualities make a successful Account Manager, but the following skills and experience are a good starting point:

• Customer-facing/sales experience in any industry.
• Solution-oriented approach to uncover customer needs and provide suitable solutions.
• Alignment with our values: commitment, teamwork, courage, and integrity.
• Resilience and adaptability to meet diverse customer levels.
• Drive and motivation to succeed and overcome challenges.
• Curiosity to learn, develop, and grow.
• Excellent organizational skills for managing time and priorities independently.
• Essential: Full manual UK driving license for site visits, with disclosure of points and expiry dates.

WHO SHOULD APPLY?

We welcome applicants from all backgrounds. Success at Hilti depends on teamwork and ability, not experience in sales or construction. Please apply for the role that best fits your skills, and avoid applying for multiple roles.

Click the 'Apply Now' button to upload your CV and answer brief questions. The process takes about 90 seconds.

**SALES ONLY**

If shortlisted, you will complete a fun online assessment and a short pre-recorded video interview. Please check your junk mail for these communications.

For application support, contact [emailprotected].

The recruitment process includes an initial interview, a day-in-the-life 'field ride,' and a final interview with a Sales Director. Expenses for travel are covered.

If no current role fits, we will keep your details for future opportunities and stay in touch.

Hilti is an equal opportunity employer, valuing contributions from all team members regardless of sex, gender, race, ethnicity, sexual orientation, disability, age, religion, or family status.