Key Account Manager

JR United Kingdom; Thornliebank; On-site; GBP 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a passionate Account Manager to enhance customer interactions and drive sales. This dynamic role involves visiting clients, understanding their needs, and providing tailored solutions using innovative products. Join a supportive team where your contributions are recognized, and enjoy perks like extensive training, private healthcare, and a rewarding performance program. If you're driven, curious, and ready to make an impact, this opportunity is for you!

Benefits

Private healthcare

Life insurance

Wellbeing support

Company vehicle

Fuel/charging card

Company laptop

Mobile phone

33.5 days holiday

Incentives for top performers

£2,000 referral reward

Qualifications

• Experience in customer-facing roles, ideally in sales.
• Ability to uncover customer needs and provide tailored solutions.

Responsibilities

• Visit customers and sites to understand their needs.
• Demonstrate products and manage customer relationships.

Skills

Customer-facing/sales experience

Solution-oriented approach

Resilience and adaptability

Organizational skills

Full manual UK driving license

Tools

Salesforce

Job description

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As an Account Manager, you are the face of Hilti and the very foundation of our direct sales model. This role is all about having meaningful interactions with customers and taking a consultative approach to support them in improving productivity, safety, and sustainability.

WHAT'S THE ROLE?

As an Account Manager, you are the face of Hilti and the very foundation of our direct sales model. This role is all about having meaningful interactions with customers and taking a consultative approach to support them in improving productivity, safety, and sustainability.

WHO IS HILTI?

Hilti is where innovation is improving productivity, safety and sustainability in the global construction industry, and beyond. Where strong customer relationships are creating products and solutions that are Making Construction Better. Where a passionate and inclusive global team of 34,000 employees across more than 120 countries is exploring possibilities, leveraging their potential, owning their personal development, and growing lasting careers. Hilti Great Britain has been consistently recognized as a top employer for nearly two decades and is currently ranked in the top 20 UK’s Best Workplaces by the Great Place to Work institute.

WHAT DOES THE ROLE INVOLVE?

In your role as an Account Manager, no day will be the same, but you can expect your days to include:

1. Visiting sites and customers in the field, asking open questions to understand their needs, and listening to turn this into a tailor-made solution.
2. Demonstrating our innovative products and state-of-the-art software to customers on-site.
3. Further developing ‘focus’ customers by building relationships, as well as uncovering new business leads.
4. Being responsible for the operational, organizational, and strategic management of your sales area, fully utilizing the top-in-class CRM system, Salesforce.

WHAT DO WE OFFER?

At Hilti, we have a passionate and inclusive global team and a caring, performance-driven culture. This means you are part of something special – a place where you can grow, surrounded by colleagues who support you and where your results will be recognized and rewarded.

• Extensive onboarding & training process and company-wide events in Manchester.
• Incentives for top performers such as trips to New York City, Milan, and Miami.
• Minimum 10% salary increase after 2 consecutive years of high performance through our Star Development Programme.
• 33.5 days’ holiday (including Bank Holidays) with the opportunity to buy additional days.
• Private healthcare, life insurance, and wellbeing support.
• 6% pension contribution.
• Company vehicle and a fuel/charging card.
• Company laptop and mobile phone.
• £2,000 reward for referring a successful candidate to Hilti.

WHAT YOU NEED IS:

Many qualities make an Account Manager; however, the following skills and experience would be a good starting point:

• Customer-facing/sales experience gained in any industry.
• Solution-oriented approach – you can uncover customers’ pain points and needs to provide our best-suited solutions.
• You share our values – commitment, teamwork, courage, and integrity.
• Resilience and adaptability – comfortable meeting all levels of customers, from site operators to managing directors.
• Drive – a motivated approach to achieving success and overcoming challenges.
• Curiosity – a passion to learn, develop, and grow.
• Organizational skills – excellent at managing your time and priorities, and able to work autonomously.
• Essential: Full manual UK driving license to visit customers on site 5 days a week, Monday to Friday. If you have points on your license, please disclose these along with expiry dates.

WHO SHOULD APPLY?

We have an excellent mix of people, and some of our best account managers joined us with no experience. So, if you’ve never worked in sales or construction, that’s fine. Success at Hilti depends on teamwork and ability, regardless of your background.

Please DO NOT apply for multiple roles; the team will assign you where your skills are the best fit.

Click the 'Apply Now' button to upload your CV and answer a couple of short questions – the process takes around 90 seconds.

**SALES ONLY**

If you meet the role requirements, you'll be invited to complete a fun online assessment and a short pre-recorded video interview. Please check your junk mail for these communications.

If you need support with your application, contact [emailprotected].

Once in the process, there are three stages: a first interview with a Regional Manager, a day-in-the-life 'field ride,' and a final interview with a Sales Director. We will cover your travel expenses for onsite meetings.

If no suitable role is available now, we will keep you in our talent pool for future opportunities and stay in touch.

Hilti is where your best belongs. We are an equal opportunity employer and value contributions from all team members regardless of sex, gender identity/expression, race, ethnicity, sexual orientation, disability, age, religion, or family status.