Key Account Manager

Orion Electrotech; Newbury; Presencial; GBP 40.000 - 65.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Private healthcare

Life assurance

Enhanced pension scheme

Enhanced annual leave

Sickness benefits that increase with 1

Descripción de la vacante

Orion Electrotech in Newbury seeks an experienced Key Account Manager to own day-to-day commercial management of key customer accounts and drive long-term growth. You will work closely with engineering, manufacturing and quality teams, acting as the primary commercial contact and ensuring excellent service.

The role requires a proven track record in face-to-face B2B sales within manufacturing, handling long sales cycles, and a proactive, customer-focused approach with strong communication

Formación

• Face-to-face B2B sales or account management in manufacturing.
• Experience with long sales cycles and complex customer needs.
• Proven ability to grow and develop key accounts.
• Experience preparing quotations and handling customer enquiries.
• Proactive, customer-focused with strong communication skills.

Responsabilidades

• Manage a portfolio of key customer accounts with exceptional service.
• Build relationships with stakeholders across procurement, engineering and quality.
• Prepare quotations and support commercial activities within pricing frameworks.
• Identify opportunities for account growth, repeat business and upselling.
• Maintain CRM records, forecasts and pipeline activity.
• Coordinate with internal teams to deliver customer requirements.
• Support reviews and provide commercial updates.
• Gather market intelligence to inform business strategy.

Conocimientos

B2B Sales

Account Management

Commercial Awareness

Stakeholder Management

Excellent Communication

Descripción del empleo

Newbury, Berkshire | Full Time | Permanent

Join a Growing Advanced Manufacturing Business at the Forefront of Innovation

Are you an experienced Account Manager or commercially minded customer-facing professional looking to develop your career within a cutting-edge engineering environment?

We are partnering with a rapidly expanding advanced manufacturing company that supplies highly engineered solutions to customers operating in sectors including aerospace, defence, energy, space and high-technology industries. Following significant investment and ambitious growth plans, the business is looking to appoint a Key Account Manager to support and develop a portfolio of strategic customer accounts.

Key Account Manager

The Role

As Key Account Manager, you will take ownership of the day-to-day commercial management of key customer accounts, ensuring exceptional service delivery while supporting long-term account growth. Working closely with engineering, manufacturing and quality teams, you will act as the primary commercial contact for customers and play a vital role in maintaining strong relationships and identifying new opportunities.

Key Account Manager

Key Responsibilities

• Manage a portfolio of key customer accounts, ensuring outstanding service and account performance.
• Build strong relationships with stakeholders across procurement, engineering, quality and programme teams.
• Prepare quotations and support commercial activities within established pricing frameworks.
• Identify opportunities for account growth, repeat business and upselling.
• Maintain accurate CRM records, forecasts and pipeline activity.
• Coordinate with internal teams to ensure successful delivery of customer requirements.
• Support customer review meetings and provide commercial and operational updates.
• Gather market intelligence and customer feedback to support wider business strategy.

Key Account Manager

About You

• Experience within face to face B2B external sales, account management or business development roles within manufacturing.
• Experience with long sale cycles.
• Able to demonstrate achievements with accounts.
• Experience preparing quotations, managing customer enquiries and coordinating orders.
• A proactive, customer-focused approach with strong communication skills.

Key Account Manager

What's on Offer?

• Opportunity to work with a market-leading advanced manufacturing business.
• Exposure to innovative technologies and complex engineering projects.
• A collaborative environment working alongside engineering, manufacturing and quality specialists.
• Genuine opportunities for career progression and professional development.
• Private healthcare, life assurance and enhanced pension scheme.
• Enhanced annual leave and sickness benefits that increase with service.