Key Account Manager

Impact Recruitment; Northampton; On-site; GBP 35,000 - 45,000; Full time

Benefits offered by this job

Company car

On-site gym

Free on-site parking

Structured onboarding and training

Job summary

Northampton-based Key Account Manager role offering a permanent contract with a salary of £35,000–£45,000 plus Bonus and Company Car. Inheritance of an established customer base with roughly £4.5 million annual revenue, focused on growing spend and strengthening partnerships across sectors including logistics, aviation and construction.

The role emphasises relationship-led growth, regular customer meetings, cross-functional collaboration and proactive account management to deliver exceptional

Qualifications

• Experience in account management or related roles.
• Strong relationship-building and communication skills.
• Full UK driving licence and willingness to travel as needed.

Responsibilities

• Manage and develop a portfolio of existing key accounts.
• Build relationships with decision-makers and stakeholders.
• Identify opportunities to grow revenue and account spend.
• Conduct regular customer meetings, in-person and virtual.
• Collaborate with internal teams to ensure a seamless experience.
• Support onboarding and implementation of new contracts.
• Maintain accurate account plans, activity records and forecasts.
• Resolve customer issues proactively and professionally.

Skills

Account Management

Customer Success

Relationship Management

Full UK Driving Licence

Job description

Key Account Manager

Northampton (South Region)

Permanent

£35,000 - £45,000 + Bonus + Company Car

Are you an experienced Account Manager who enjoys building genuine client relationships, spotting opportunities for growth and having the autonomy to manage your own portfolio?

We're working with a well-established, international business that supplies products and services to some of the UK's leading organisations across sectors including logistics, aviation and construction. Due to continued growth and internal progression, they're looking to appoint a Key Account Manager to take ownership of an established customer base worth around £4.5 million in annual revenue.

This is a relationship-led role focused on developing existing accounts, strengthening customer partnerships and identifying additional opportunities to increase spend and profitability.

The Role

You’ll inherit a portfolio of established customers and become their trusted point of contact, ensuring exceptional service whilst driving commercial growth.

• Managing and developing a portfolio of existing key accounts
• Building strong relationships with decision-makers and stakeholders
• Identifying opportunities to grow revenue and increase account spend
• Conducting regular customer meetings, both face-to-face and virtually
• Working closely with internal teams to ensure a seamless customer experience
• Supporting the onboarding and implementation of new customer contracts
• Maintaining accurate account plans, activity records and forecasts
• Resolving customer issues proactively and professionally

What We're Looking For

• Previous experience within Account Management, Customer Success or Relationship Management
• A natural relationship builder who enjoys spending time with customers
• Commercially minded with the confidence to challenge and influence when needed
• Strong organisational skills and the ability to manage your own diary
• Driven, ambitious and motivated to develop a long-term career
• Full UK driving licence

What's on Offer?

• Salary £35,000 - £45,000 depending on experience
• Uncapped bonus structure with OTE of £50,000+
• Company car
• Structured onboarding and training programme
• Free on-site parking
• On-site gym
• A supportive, collaborative culture where people genuinely enjoy what they do

This is an excellent opportunity for somebody looking to join a growing organisation that values long-term customer relationships and invests heavily in the development of its people.