Key Account Manager

JR United Kingdom; Milnrow; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a dynamic Account Manager to enhance customer interactions and drive sales through tailored solutions. In this role, you will engage directly with clients, utilizing your consultative approach to improve their productivity, safety, and sustainability. You will be part of a passionate and inclusive team, receive extensive training, and enjoy a performance-driven culture with opportunities for growth. With a focus on customer relationships and innovative solutions, this position offers the chance to make a significant impact in the construction industry.

Benefits

Private healthcare

Life insurance

Wellbeing support

Company vehicle

Company laptop

Mobile phone

33.5 days holiday

6% pension contribution

Incentives for top performers

£2,000 referral reward

Qualifications

• Customer-facing or sales experience in any industry.
• Excellent organizational skills to manage time and priorities independently.

Responsibilities

• Visiting sites and customers to understand their needs.
• Demonstrating innovative products and software on-site.

Skills

Customer-facing experience

Sales experience

Solution-oriented approach

Organizational skills

Resilience

Drive and motivation

Tools

Salesforce

Job description

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As an Account Manager, you are the face of Hilti and the very foundation of our direct sales model. This role is all about having meaningful interactions with customers and taking a consultative approach to support them in improving productivity, safety, and sustainability.

What's the role?

As an Account Manager, you are the face of Hilti and the core of our direct sales model. Your focus will be on engaging with customers through meaningful interactions and providing consultative support to enhance their productivity, safety, and sustainability.

Who is Hilti?

Hilti is a company dedicated to innovation that enhances productivity, safety, and sustainability in the global construction industry and beyond. We foster strong customer relationships to create products and solutions that make construction better. Our passionate and inclusive global team of 34,000 employees across more than 120 countries explores new possibilities, leverages their potential, and builds lasting careers. Hilti Great Britain has been recognized as a top employer for nearly two decades and is ranked among the UK's top 20 Best Workplaces by the Great Place to Work institute.

What does the role involve?

• Visiting sites and customers in the field, asking open questions to understand their needs, and turning these insights into tailored solutions.
• Demonstrating our innovative products and state-of-the-art software to customers on-site.
• Developing 'focus' customers by building relationships and uncovering new business leads.
• Managing your sales area operationally, organizationally, and strategically, utilizing the CRM system Salesforce.

What do we offer?

• A passionate and inclusive global team with a caring, performance-driven culture, supporting your growth and recognizing your results.
• Extensive onboarding, training, and company-wide events in Manchester.
• Incentives for top performers, including trips to New York City, Milan, and Miami.
• A minimum 10% salary increase after two consecutive years of high performance through our Star Development Programme.
• 33.5 days’ holiday (including Bank Holidays) with options to buy additional days.
• Private healthcare, life insurance, and wellbeing support.
• 6% pension contribution.
• Company vehicle with fuel/charging card.
• Company laptop and mobile phone.
• £2,000 reward for referring a successful candidate.

What you need is:

Key qualities for an Account Manager include:

• Customer-facing or sales experience in any industry.
• A solution-oriented approach to uncover customer needs and provide suitable solutions.
• Alignment with our values: commitment, teamwork, courage, and integrity.
• Resilience and adaptability to interact with all customer levels.
• Drive and motivation to succeed and overcome challenges.
• Curiosity and a passion for learning and growth.
• Excellent organizational skills to manage time and priorities independently.
• Essential: Full manual UK driving license to visit customers on-site five days a week. Please disclose points and expiry dates if applicable.

Who should apply?

We welcome applicants from diverse backgrounds; some of our best account managers joined with no prior experience in sales or construction. Success at Hilti depends on teamwork and ability, regardless of background.

Please apply for only one role; the team will assign you to the best fit based on your skills.

Click the 'Apply Now' button to upload your CV and answer brief questions. The process takes about 90 seconds.

SALES ONLY

If shortlisted, you'll complete a fun online assessment and a short pre-recorded video interview. Keep an eye on your junk mail for these communications.

For application support, contact [emailprotected].

Our selection process includes three stages: a first interview with a Regional Manager, a day-in-the-life 'field ride,' and a final interview with a Sales Director. Travel expenses will be covered.

If no current roles suit you, we will keep your details for future opportunities and stay in touch.

Hilti values diversity and is an equal opportunity employer, welcoming contributions from all team members regardless of sex, gender identity/expression, race, ethnicity, sexual orientation, disability, age, religion, or family status.