Key Account Manager

JR United Kingdom; Kingswinford; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player seeks a dynamic Account Manager to enhance customer relationships and drive sales. In this role, you will engage with clients to understand their needs and provide tailored solutions, showcasing innovative products. With a focus on productivity and sustainability, you will leverage your sales skills to develop new business opportunities. Join a passionate and inclusive team that values growth and offers extensive training, performance incentives, and comprehensive benefits. If you thrive in a collaborative environment and are eager to make an impact, this opportunity is perfect for you.

Benefits

33.5 days’ holiday

Private healthcare

Life insurance

Wellbeing support

Incentives for trips

Extensive onboarding and training

Company events in Manchester

Qualifications

• Experience in customer-facing roles or sales.
• Ability to understand and uncover customer needs.

Responsibilities

• Engage with customers to provide tailored solutions.
• Manage sales territory effectively using Salesforce.

Skills

Customer-facing experience

Sales experience

Solution-oriented approach

Organizational skills

Resilience

Adaptability

Tools

Salesforce

Job description

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As an Account Manager, you are the face of Hilti and the foundation of our direct sales model. This role involves meaningful interactions with customers and taking a consultative approach to support them in improving productivity, safety, and sustainability.

What's the role?

As an Account Manager, you will engage with customers to understand their needs and offer tailored solutions, demonstrating our innovative products and building strong relationships to develop new business opportunities. You will also manage your sales area strategically using our CRM system, Salesforce.

Who is Hilti?

Hilti is committed to innovation that enhances productivity, safety, and sustainability in the construction industry and beyond. We foster strong customer relationships and a global team of 34,000 employees across more than 120 countries. Hilti Great Britain has been recognized as a top employer for nearly two decades and is ranked among the UK's Best Workplaces.

What does the role involve?

• Visiting sites and customers to understand their needs and providing tailored solutions.
• Demonstrating our products and software on-site.
• Developing relationships with focus customers and uncovering new leads.
• Managing your sales territory effectively using Salesforce.

What do we offer?

• A passionate, inclusive, and performance-driven culture with growth opportunities.
• Extensive onboarding, training, and company events in Manchester.
• Incentives such as trips to New York City, Milan, and Miami.
• Minimum 10% salary increase after two years of high performance.
• 33.5 days’ holiday, private healthcare, life insurance, wellbeing support, and more.

What you need is:

• Customer-facing or sales experience in any industry.
• A solution-oriented approach to uncover customer needs.
• Alignment with our values: commitment, teamwork, courage, and integrity.
• Resilience, adaptability, and excellent organizational skills.
• Full manual UK driving license.

Who should apply?

We welcome applicants from diverse backgrounds, including those with no prior sales or construction experience. Success depends on teamwork and ability, not background. Please apply only for roles that match your skills.

Click 'Apply Now' to upload your CV and answer brief questions. The process includes an online assessment, a short video interview, and potentially in-person interviews. We support your travel expenses if needed. We will keep suitable candidates in our talent pool for future opportunities.

Hilti is an equal opportunity employer, valuing contributions regardless of sex, gender, race, ethnicity, sexual orientation, disability, age, religion, or family status.