Key Account Manager

JR United Kingdom; Heywood; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a dynamic Account Manager to enhance customer relationships and drive sales. In this role, you will engage with customers directly, providing tailored solutions to improve productivity and safety. You'll leverage innovative products and state-of-the-art software, while managing your sales area strategically. With extensive training and a supportive culture, this opportunity promises growth and recognition for your contributions. Join a passionate team that values diversity and offers exciting incentives, including trips to amazing destinations.

Benefits

Private healthcare

Life insurance

Wellbeing support

Company vehicle

Fuel/charging card

Company laptop

Mobile phone

33.5 days holiday

Incentives for top performers

Pension contribution

Qualifications

• Customer-facing experience in any industry is essential.
• Solution-oriented approach to uncover customer needs.

Responsibilities

• Visiting customers in the field and understanding their needs.
• Managing sales area operationally and strategically.

Skills

Customer-facing experience

Solution-oriented approach

Excellent organizational skills

Resilience and adaptability

Drive and motivation

Education

Full manual UK driving license

Tools

Salesforce

Job description

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As an Account Manager, you are the face of Hilti and the very foundation of our direct sales model. This role is all about having meaningful interactions with customers and taking a consultative approach to support them in improving productivity, safety, and sustainability.

What's the role?

As an Account Manager, you are the face of Hilti and the very foundation of our direct sales model. This role is all about having meaningful interactions with customers and taking a consultative approach to support them in improving productivity, safety, and sustainability.

Who is Hilti?

Hilti is where innovation is improving productivity, safety, and sustainability in the global construction industry, and beyond. We build strong customer relationships creating products and solutions that are Making Construction Better. Our passionate and inclusive global team of 34,000 employees across more than 120 countries explores possibilities, leverages their potential, owns their personal development, and grows lasting careers. Hilti Great Britain has been recognized as a top employer for nearly two decades and is currently ranked in the top 20 UK’s Best Workplaces by the Great Place to Work institute.

What does the role involve?

In your role as an Account Manager, no day will be the same, but your activities will include:

1. Visiting sites and customers in the field, asking open questions to understand their needs, and turning this into tailored solutions.
2. Demonstrating our innovative products and state-of-the-art software to customers on-site.
3. Further developing ‘focus’ customers by building relationships and uncovering new business leads.
4. Managing your sales area operationally, organizationally, and strategically, utilizing our top-in-class CRM system, Salesforce.

What do we offer?

At Hilti, we have a passionate and inclusive global team and a caring, performance-driven culture. You will be part of something special—a place to grow, supported by colleagues, with your results recognized and rewarded.

• Extensive onboarding & training, and company-wide events in Manchester.
• Incentives for top performers, including trips to New York City, Milan, and Miami.
• Minimum 10% salary increase after 2 consecutive years of high performance through our Star Development Programme.
• 33.5 days’ holiday (including Bank Holidays), with options to buy additional days.
• Private healthcare, life insurance, and wellbeing support.
• 6% pension contribution.
• Company vehicle and a fuel/charging card.
• Company laptop and mobile phone.
• £2,000 reward for referring a successful candidate.

What you need is:

Qualities for an Account Manager include:

• Customer-facing/sales experience in any industry.
• Solution-oriented approach to uncover customer needs and provide suitable solutions.
• Shared values—commitment, teamwork, courage, and integrity.
• Resilience and adaptability across all customer levels.
• Drive and motivation to succeed and overcome challenges.
• Curiosity and passion for learning and growth.
• Excellent organizational skills to manage time and priorities autonomously.
• Essential: Full manual UK driving license to visit customers on-site 5 days a week. Disclose points and expiry dates if applicable.

Who should apply?

We welcome diverse applicants, including those with no prior sales or construction experience. Success depends on teamwork and ability, regardless of background. Please apply for the role that best fits your skills; do not apply for multiple roles.

Click 'Apply Now' to upload your CV and answer brief questions—this should take about 90 seconds.

**SALES ONLY**

If shortlisted, you will complete a fun online assessment and a short pre-recorded video interview. Please check your junk mail for these communications.

For application support, contact [emailprotected].

The process includes three stages: an initial interview with a Regional Manager, a 'day-in-the-life' field ride, and a final interview with a Sales Director. Travel expenses are paid.

If no suitable role is available now, we will keep your details for future opportunities and stay in touch.

Hilti values diversity and is an equal opportunity employer, welcoming contributions from all backgrounds regardless of sex, gender identity/expression, race, ethnicity, sexual orientation, disability, age, religion, or family status.