Key Account Manager

Sulzer Services; Hartlepool; On-site; GBP 40,000 - 60,000; Full time

Job summary

Sulzer Services seeks a Key Account Manager to enhance relationships and build new business in the North East of England. This role combines project-based equipment sales and aftermarket services within the UK water sector, requiring strong commercial skills and industry knowledge. Competitive salary and benefits package offered.

Benefits

Competitive Basic Salary

Company Car or Allowance

Annual Bonus Scheme

33 Days Annual Leave

Defined Pension Contribution

Employee Assistance Programmes

Discounts on Shopping and Lifestyle

Continuous Learning and Development

Long Service Awards

Recognition as a Top Employer

Qualifications

• Proven experience in sales or business development.
• Understanding of capital equipment and industrial services.
• Background in the UK water industry is preferred.

Responsibilities

• Build and maintain relationships with key utility customers.
• Lead development of strategic account plans.
• Oversee the full sales cycle from tendering to project handover.

Skills

Sales Experience

Key Account Management

Business Development

Commercial Acumen

Self-starter

Job description

FE_WIBU-E734

Key Account Manager - Full Time - Hartlepool, United Kingdom

Sulzer is a leading engineering company with a proud heritage of innovation. Join our global team to grow your expertise and develop innovative solutions that enable a prosperous and more sustainable society.

We are a driving force in the UK water sector, supporting utility companies, contractors, and partners through every stage of the asset lifecycle. From capital pump supply to aftermarket services and long-term framework agreements, our solutions help ensure safe, efficient, and sustainable water and wastewater operations. With a growing footprint and long-term investments in technology, digital monitoring, and service excellence, Sulzer Water & Industry is trusted by major utilities to deliver.

As we continue to grow our presence in the UK market, we’re looking for a talented Key Account Manager to help us strengthen existing relationships and develop new business opportunities across the North East. You’ll be responsible for a blend of project-based capital equipment sales (pumps) and aftermarket and service solutions, managing both long-standing framework accounts and identifying fresh opportunities within the sector.

Your Main Tasks And Responsibilities

• Build and maintain strong relationships with key utility customers and delivery partners across the North East
• Lead the development of strategic account plans aligned with Sulzer’s commercial goals
• Win new business across capital equipment and aftermarket portfolios
• Oversee the full sales cycle – from tendering to negotiation to project handover
• Collaborate with internal teams (engineering, operations, and customer service) to ensure delivery excellence
• Report on pipeline activity, forecasts, and customer insights
  
  

To Succeed In This Role, You Will Need

• Proven experience in sales, key account management, or business development in an engineering environment – a strong understanding of capital equipment (ideally pumps), rotating machinery, or industrial services is a distinct advantage
• Background in the UK water industry or related infrastructure sectors is preferred, however willing to consider those with a rotating equipment background looking to ener this space
• Commercial acumen with the ability to manage frameworks and project-based sales
• A self-starter who can manage their own diary and work independently
• Must be based in the North East, with the ability to travel across the region as needed
  
  

What We Offer You

• Competitive basic salary
• The option of a company car or allowance – EV options are available
• Annual bonus scheme, based on company and personal performance
• 33 days of annual leave
• Defined pension contribution
• Confidential support through our Employee Assistance Programmes
• Access to a wide range of discounts on everyday shopping, entertainment, and lifestyle
• Opportunity to apply for a Costco membership for exclusive offers
• Discounted personal car leasing available for you, your family, and friends
• Long Service Awards to celebrate employee longevity
• Continuous learning and development through Sulzer Learning Pathways
• Recognition as one of the UK’s Top Employers by the Top Employer’s Institute
  
  

Do you have a question about the role?

Reach out to Daniel Faulkner at [e-mail] . Our team is looking forward hearing from you!

Sulzer is an equal opportunity employer. We believe in the strength of a diverse workforce and are committed to offering an inclusive work environment.

We are proud to be recognized as a Top Employer 2025 in Brazil, China, Finland, Germany, Ireland, Switzerland, South Africa, the UK and the USA.