Key Account Manager - Embedded Audio

HARMAN International; United Kingdom; Remote; GBP 50,000 - 70,000; Full time

Job summary

Join HARMAN as a Key Account Manager for Embedded Audio, focusing on winning new customer partnerships and supporting the sales team in delivering outstanding customer satisfaction. Leverage your extensive experience in B2B sales and knowledge of embedded audio technologies to drive business growth in a dynamic consumer electronics landscape.

Benefits

Flexible work schedule

Competitive market-based compensation

Health insurance scheme

Employee discounts on HARMAN products

Professional development opportunities

Qualifications

• At least 8 years of experience in B2B sales or business development.
• Expertise selling embedded audio systems and related services.
• Knowledge of acoustic technologies and software.

Responsibilities

• Interface with key customers to achieve business targets.
• Create and present key customer business plans.
• Support various business development activities to grow sales.

Skills

Solution selling techniques

Customer relationship management

Strategic selling

Technical sales

Communication skills

Education

Bachelor’s degree in engineering or business management

Tools

Sales automation tools

Account planning software

Job description

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As a technology leader that is rapidly on the move, HARMAN is filled with people who are focused on making life better. Innovation, inclusivity and teamwork are a part of our DNA. When you add that to the challenges we take on and solve together, you’ll discover that at HARMAN you can grow, make a difference and be proud of the work you do every day.

Do you want to work for some of the world’s leading audio brands? Become a part of the HARMAN team and get to work for JBL and Harman/Kardon.

By joining HARMAN, you'll dive headfirst into the exciting world of headphones, portable speakers, party boxes and other audio technologies, and contribute to the success of Harman Lifestyle EMEA business. The consumer audio industry is fast paced, fun and dynamic and we’re looking for someone who is proactive, loves to work with a lot of different stakeholders from all over the globe and has creative ideas.

You will join our Global Embedded Audio department for the EMEA region in the position of:

Key Account Manager – Embedded Audio

About the Role:

As a Key Account Manager for the HARMAN Embedded Audio Sales Team, you will interface with key customers in the region to achieve the business targets and represent the HARMAN Embedded Audio business unit. Your primary focus will be on winning new customer partnerships through effective sales outreach. You will help to ensure high customer satisfaction and retention by supporting the account day-to-day activities.

While supporting the Sales Director on large key accounts, you will have the opportunity to own the business relationship on selected customer accounts. Responsibilities will also include supporting various business development activities to grow the sales funnel.

We are looking for candidates based in either: The Netherlands, France, the UK, Ireland, Denmark, Germany or Poland.

Your Team:

You will report to the Director of Sales, EMEA - HARMAN Embedded Audio.

What You Will Do:

• Find and build strong business partnerships to help the company grow.
• Learn what customers need and use the Harman Embedded Audio HEA) technologies to offer solutions that fit them.
• Study key markets to spot new opportunities, key players, and trends.
• Work closely with teams around the world, especially in China, to make sure projects run smoothly.
• Create and present key customer business plans, aligning products and revenue forecasts.
• Help dealers, distributors, and clients improve their sales and marketing to increase revenue.
• Be the main contact between customers and the HEA functional teams to solve problems and maintain clear communication.
• Collaborate with HEA functional teams to prepare proposals, product plans, and marketing initiatives.
• Organize and lead business meetings and tech events for customers.

What You Need to Be Successful:

• Bachelor’s degree in engineering, business management, or similar field.
• At least 8 years of experience in business-to-business (B2B) sales, business development, or technical sales, with a focus on Consumer Electronics.
• Proficient in solution selling techniques and methodologies.
• Proven ability to generate new business.
• Comfortable working with international teams and different cultures.
• Expertise selling embedded audio systems, software, hardware and related services.
• Strong existing relationships within the embedded audio or consumer electronics industry.
• Skilled in using sales automation tools and account planning software.
• Experienced in strategic selling, contract negotiation, and closing deals.
• Knowledge of acoustic technologies (speakers and microphones) and embedded audio software.
• Excellent written and verbal communication skills.
• Capable of working independently in fast-paced environments.
• Can understand technical documents and customer needs.

Bonus Points if You Have:

• Master’s Degree in relevant field.
• Experience in licensing and creative business models.
• Product Management or Product Planning experience.
• Sales and product strategy knowledge.
• Global Work Experience.
• Proficiency in Salesforce or other major CRM.

What Makes You Eligible:

• Be open to traveling up to 50% of the time, both within the country and internationally.
• This is a remote job, but you may need to visit the Northridge, CA office and Shenzhen, China occasionally.

What We Offer:

• HARMAN is offering a unique opportunity for growth and development in the dynamic and exciting world of consumer electronics.
• We provide a flexible work schedule that allows you to work from home.
• At HARMAN, we value diversity and inclusivity and foster a friendly and supportive global working atmosphere. We believe in investing in our employees through career development opportunities, professional training, and competitive market-based compensation. As part of our commitment to employee well-being, we also offer a commuter travel package, environment allowance, and interesting collective health insurance scheme, pension, and employee discounts on world-class HARMAN/Samsung products (JBL, HARMAN Kardon, AKG, etc.).
• As a HARMAN employee, you will have access to professional development opportunities through HARMAN University's business and leadership academies, internal talent management leadership acceleration programs, and our "Be Brilliant" employee recognition and rewards program.

You Belong Here:

HARMAN is committed to making every employee feel welcomed, valued, and empowered. No matter what role you play, we encourage you to share your ideas, voice your distinct perspective, and bring your whole self with you – all within a support-minded culture that celebrates what makes each of us unique. We also recognize that learning is a lifelong pursuit and want you to flourish. We proudly offer added opportunities for training, development, and continuing education, further empowering you to live the career you want.

About HARMAN: Where Innovation Unleashes Next-Level Technology

Ever since the 1920s, we’ve been amplifying the sense of sound. Today, that legacy endures, with integrated technology platforms that make the world smarter, safer, and more connected.

Across automotive, lifestyle, and digital transformation solutions, we create innovative technologies that turn ordinary moments into extraordinary experiences. Our renowned automotive and lifestyle solutions can be found everywhere, from the music we play in our cars and homes to venues that feature today’s most sought-after performers, while our digital transformation solutions serve humanity by addressing the world’s ever-evolving needs and demands. Marketing our award-winning portfolio under 16 iconic brands, such as JBL, Mark Levinson, and Revel, we set ourselves apart by exceeding the highest engineering and design standards for our customers, our partners and each other.

If you’re ready to innovate and do work that makes a lasting impact, join our talent community today!

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HARMAN is proud to be an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard torace, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.