Key Account Manager

Love Recruitment Ltd; Greater London; Hybrid; GBP 40,000 - 60,000; Full time

Benefits offered by this job

Uncapped commission structure

Remote / hybrid flexibility

Clear progression opportunities

Supportive and collaborative culture

Job summary

Love Recruitment Ltd is partnering with Fold Reformer to recruit a Key Account Manager in Greater London. This role involves managing high-value client accounts, nurturing relationships, and identifying growth opportunities with genuine progression prospects.

Candidates should possess proven account management experience and strong negotiation skills. An uncapped commission structure and flexible remote working options are offered, alongside a supportive and collaborative culture.

Qualifications

• Proven experience in Account Management or B2B Sales.
• Strong negotiation and relationship management skills.
• Self-motivated and comfortable working remotely/hybrid.

Responsibilities

• Manage and grow a portfolio of high-value client accounts.
• Negotiate supplier agreements and commercial terms.
• Ensure excellent client experience and long-term retention.

Skills

Account Management

Negotiation skills

Relationship management

Communication skills

Commercial mindset

Job description

Overview

Type: Full-time, Permanent

Start: Immediate

About Fold Reformer

We’re proud to be partnering with Fold Reformer to recruit an ambitious and commercially driven Key Account Manager. Fold Reformer is a fast-growing business with a strong reputation for delivering innovative solutions and building long-term client partnerships across the UK.

This is an exciting opportunity for a proven sales or account management professional to step into a high-impact role with genuine progression opportunities and the chance to manage some of the company’s most valuable accounts.

The Opportunity

As Key Account Manager, you’ll take ownership of established, high-value client accounts generating significant recurring revenue. You’ll be responsible for nurturing relationships, identifying growth opportunities, negotiating supplier agreements, and ensuring long-term account success.

The role is ideal for someone who thrives in a relationship-led environment, enjoys commercial negotiations, and can confidently manage complex accounts while working closely with internal teams and senior stakeholders.

How the Account Progression Works

Accounts transition into the Key Account Management team once they reach a defined revenue and scale threshold. You’ll inherit warm, established accounts with full account history and existing relationships already in place.

Once onboarded, your focus will be on:

• Strengthening and expanding client relationships
• Managing supplier negotiations and commercial agreements
• Driving account growth and retention
• Identifying new opportunities across existing clients

Key Responsibilities

• Account Management & Relationship Building: Manage and grow a portfolio of high-value client accounts
• Build strong relationships with key stakeholders and suppliers
• Conduct regular account reviews and performance meetings
• Ensure excellent client experience and long-term retention

Commercial & Strategic Growth

• Negotiate supplier agreements and commercial terms
• Identify upselling and cross-selling opportunities
• Develop strategic growth plans for key accounts
• Monitor account performance and pipeline opportunities
• Work closely with internal sales and operations teams
• Support smooth account transitions into the KAM function
• Escalate and resolve key client issues effectively
• Provide insight and feedback to senior leadership

What We’re Looking For

• Proven experience in Account Management, Key Accounts, or B2B Sales
• Strong negotiation and relationship management skills
• Commercially minded with a consultative approach
• Confident managing multiple high-value accounts
• Excellent communication and stakeholder management skills
• Self-motivated and comfortable working remotely/hybrid

What’s On Offer

• Uncapped commission structure
• Remote / hybrid flexibility
• Clear progression opportunities
• Supportive and collaborative culture
• Opportunity to join a growing and ambitious business

If you’re looking for your next step in account management and want to join a business where you can genuinely make an impact, we’d love to hear from you.