Key Account Manager

JR United Kingdom; Glenmavis; On-site; GBP 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated Account Manager to enhance customer relationships and drive sales in the construction sector. This role emphasizes meaningful interactions, a consultative sales approach, and the use of top-tier CRM tools. With a culture that values teamwork and personal development, you'll enjoy extensive training, performance incentives, and a supportive environment. If you are passionate about delivering tailored solutions and eager to grow your career, this is the opportunity for you.

Benefits

Extensive onboarding & training

Incentives for best performers

Minimum 10% salary increase after 2 years

33.5 days holiday

Private healthcare

Life insurance

6% pension contribution

Company vehicle

Company laptop

£2,000 referral reward

Qualifications

• Customer-facing/sales experience is essential.
• Full manual UK driving license required for site visits.

Responsibilities

• Visit sites and customers to understand their needs.
• Demonstrate innovative products and software on-site.

Skills

Customer-facing experience

Solution-oriented approach

Resilience and adaptability

Organizational skills

Motivated approach

Curiosity and passion to learn

Tools

Salesforce

Job description

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As an Account Manager, you are the face of Hilti and the very foundation of our direct sales model. This role is all about having meaningful interactions with customers and taking a consultative approach to support them in improving productivity, safety, and sustainability.

WHAT'S THE ROLE?

As an Account Manager, you are the face of Hilti and the very foundation of our direct sales model. This role is all about having meaningful interactions with customers and taking a consultative approach to support them in improving productivity, safety, and sustainability.

WHO IS HILTI?

Hilti is where innovation is improving productivity, safety and sustainability in the global construction industry, and beyond. Where strong customer relationships are creating products and solutions that are Making Construction Better. Where a passionate and inclusive global team of 34,000 employees across more than 120 countries is exploring possibilities, leveraging their potential, owning their personal development and growing lasting careers. Hilti Great Britain has been consistently recognised as a top employer for nearly two decades and is currently ranked in top 20 UK’s Best Workplaces by the Great Place to Work institute.

WHAT DOES THE ROLE INVOLVE?

In your role as an Account Manager, no day will be the same, but you can expect your days to include:

1. Visiting sites and customers in the field, asking open questions to understand their needs, and listening to turn this into a tailor-made solution.
2. Demonstrating our innovative products and state-of-the-art software to customers on-site.
3. Further developing ‘focus’ customers by building relationships and uncovering new business leads.
4. Being responsible for the operational, organisational, and strategic management of your sales area, fully utilising the top-in-class CRM system, Salesforce.

WHAT DO WE OFFER?

At Hilti, we have a passionate and inclusive global team and a caring and performance-driven culture. This means you are part of something special – a place where you can grow, surrounded by colleagues who support you and safe in the knowledge your results will be recognised and rewarded.

• Extensive onboarding & training process and companywide events in Manchester.
• Incentives for best performers such as trips to places like New York City, Milan, and Miami.
• Minimum 10% salary increase after 2 consecutive years of high performance through our Star Development Programme.
• 33.5 days’ holiday (including Bank Holidays) with opportunity to buy additional days.
• Private healthcare, life insurance, and wellbeing support.
• 6% pension contribution.
• Company vehicle and a fuel/charging card.
• Company laptop and mobile phone.
• £2,000 reward for referring a successful candidate to Hilti.

WHAT YOU NEED IS:

Many qualities make an Account Manager, but the following skills and experience are a good starting point:

• Customer-facing/sales experience gained in any industry.
• Solution-oriented approach – you can uncover customers’ pain points and needs to provide our best-suited solutions.
• You share our values – commitment, teamwork, courage, and integrity.
• Resilience and adaptability – comfortable meeting all levels of customer from a site operator to managing director.
• Drive – a motivated approach to achieving success and overcoming challenges.
• Curiosity – a passion to learn, develop, and grow.
• Organizational skills – excellent at managing your time and priorities, and able to work autonomously.
• Essential - Full manual UK driving license to visit our customers on site 5 days a week, Monday to Friday. If you have points on your license, please disclose these along with expiry dates.

WHO SHOULD APPLY?

We have an excellent mix of people, and some of our best account managers joined us with no experience. If you’ve never worked in sales or construction, that’s okay. Success at Hilti depends on teamwork and ability, regardless of background.

Please DO NOT apply for multiple roles - the team will assign you where your skills are the best fit.

Click through the 'Apply Now' button where you will be asked to upload your CV and answer a couple of short questions – the whole process should take around 90 seconds.

**SALES ONLY**

If you meet the requirements, you'll be invited to complete a fun online assessment and a short pre-recorded video interview. Please check your junk mail as these may end up there!

If you need support with your application, contact [emailprotected].

Once in the formal process, there are three stages: a first interview with a Regional Manager, a day-in-the-life 'field ride' to give you a real feel for the job, and a final interview with a Sales Director. Expenses for travel will be paid.

If no suitable role is available now, we will keep you in our talent pool for future opportunities. Recruitment may take longer, but we will stay in touch.

Hilti is where your best belongs. We are an equal opportunity employer and value contributions from all team members regardless of sex, gender identity/expression, race, ethnicity, sexual orientation, disability, age, religion, or family status.