Key Account Manager

CHASE; England; On-site; GBP 42,000 - 66,000; Full time

Job summary

CHASE is seeking a driven Key Account Manager in ophthalmology to grow the Scotland & North East England portfolio. You will build and maintain relationships with NHS and private sector customers, understand their needs, and pursue win‑win opportunities that drive sales.

Based in Southern/Central Scotland, you will map stakeholders, develop detailed account plans, and coordinate with internal teams to deliver compliant, market-leading eye care solutions.

Qualifications

• Account management focus for pharmaceutical sales.
• Sales targets and formulary acquisition.
• Stakeholder engagement and relationship building.
• Data analysis and market insights.
• NHS policy awareness and compliance.

Responsibilities

• Achieve Sales vs Target and acquire new formularies.
• Develop and maintain relationships with key NHS and private sector customers.
• Understand customer needs and environment at each Key Account.
• Create stakeholder maps including decision makers and influencers.
• Develop detailed customer plans for win-win solutions.
• Engage in effective customer interactions to progress account objectives.

Job description

Key Account Manager – Ophthalmology – Scotland & North East England

Our client is a leading independent ophthalmic company and has developed a large and complete ophthalmic product portfolio. They offer high quality ophthalmic products to ophthalmologists, nursing staff, pharmacists and optometrists specialising in Dry Eye, Blepharitis, Eye Nutritionals and Prescription products, all dedicated to improving eye health.

They are now seeking a talented Account Manager to have responsibility for growth their

Pharmaceutical and Surgical portfolio across Scotland and the North East of England, so will be important that the individual is based in Southern/Central Scotland.

Key responsibilities include:

• Achieve Sales vs Target and acquire new formularies
• Develop and maintain relationships with key customers in both the NHS and private sector
• To have a full understanding of the customer, their needs and their environment in each Key Account
• To create a clear and effective stakeholder map per account, including decision makers, influencers and access generators
• To create detailed individual customer plans which lead to win:win solutions for both the customer and the organisation.
• To conduct effective and challenging customer interactions which progresses account objectives and enhances partnership working.
• Take ownership of understanding the NHS environment, the customers and their environment

Candidate background required:

• Flexible "can do" attitude needed to thrive in a fast-growing company
• Able to influence NHS staff at the highest levels
• Ability to take an account management approach to managing territory business
• Ability to manage the demands of a portfolio of products
• Proven record of achieving sales success
• Ability to reach the highest standards in training & compliance
• Budgetary management skills
• Effectively analysing and utilising data
• Awareness of NHS policies and structure relevant to job role

Whatever your background, you will possess unrelenting drive, persistence and positive energy.