Key Account Manager

JR United Kingdom; Aldridge; On-site; GBP 30,000 - 60,000; Full time

Job summary

Join a forward-thinking company as an Account Manager, where your role is pivotal in enhancing customer interactions and driving sales success. This dynamic position involves visiting clients, understanding their unique needs, and offering tailored solutions to improve productivity and safety. With a strong emphasis on teamwork and personal development, this role provides extensive training and the opportunity for significant career growth. Enjoy a competitive salary, generous holiday allowance, and various perks including private healthcare and a company vehicle. If you're driven, adaptable, and eager to make a difference, this is the perfect opportunity for you.

Benefits

Extensive onboarding & training

Incentives for top performers

10% salary increase after 2 years

33.5 days holiday

Private healthcare

6% pension contribution

Company vehicle

Company laptop and mobile phone

£2,000 referral reward

Qualifications

• Customer-facing/sales experience in any industry is essential.
• Full manual UK driving license required for site visits.

Responsibilities

• Visit sites and customers, understanding their needs and providing solutions.
• Manage sales area operationally and strategically using Salesforce.

Skills

Customer-facing experience

Solution-oriented approach

Excellent organizational skills

Resilience and adaptability

Drive and motivation

Curiosity and passion for learning

Education

Full manual UK driving license

Tools

Salesforce

Job description

As an Account Manager, you are the face of Hilti and the very foundation of our direct sales model. This role is all about having meaningful interactions with customers and taking a consultative approach to support them in improving productivity, safety, and sustainability.

WHAT'S THE ROLE?

As an Account Manager, you are the face of Hilti and the very foundation of our direct sales model. This role is all about having meaningful interactions with customers and taking a consultative approach to support them in improving productivity, safety, and sustainability.

WHO IS HILTI?

Hilti is where innovation is improving productivity, safety, and sustainability in the global construction industry, and beyond. We build strong customer relationships to create products and solutions that are Making Construction Better. Our passionate and inclusive global team of 34,000 employees across more than 120 countries explores possibilities, leverages their potential, owns their personal development, and grows lasting careers. Hilti Great Britain has been recognized as a top employer for nearly two decades and is currently ranked among the UK’s Top 20 Best Workplaces by the Great Place to Work institute.

WHAT DOES THE ROLE INVOLVE?

In your role as an Account Manager, no day will be the same. Your activities will include:

1. Visiting sites and customers in the field, asking open questions to understand their needs, listening, and turning this into a tailor-made solution.
2. Demonstrating our innovative products and state-of-the-art software to customers on-site.
3. Developing ‘focus’ customers by building relationships and uncovering new business leads.
4. Managing your sales area operationally, organizationally, and strategically, utilizing the top-in-class CRM system, Salesforce.

WHAT DO WE OFFER?

At Hilti, you will be part of a passionate and inclusive global team with a caring and performance-driven culture. We offer:

• Extensive onboarding & training process and companywide events in Manchester.
• Incentives for top performers, including trips to New York City, Milan, and Miami.
• A minimum 10% salary increase after two consecutive years of high performance through our Star Development Programme.
• 33.5 days’ holiday (including Bank Holidays) with options to buy additional days.
• Private healthcare, life insurance, and wellbeing support.
• 6% pension contribution.
• Company vehicle and a fuel/charging card.
• Company laptop and mobile phone.
• £2,000 reward for referring a successful candidate.

WHAT YOU NEED IS:

Qualities and skills that are important for an Account Manager include:

• Customer-facing/sales experience in any industry.
• Solution-oriented approach to uncover customer pain points and needs.
• Alignment with our values: commitment, teamwork, courage, and integrity.
• Resilience and adaptability to meet all customer levels.
• Drive and motivation to succeed and overcome challenges.
• Curiosity and passion for learning and growth.
• Excellent organizational skills for managing time and priorities independently.
• Essential: Full manual UK driving license to visit customers on-site five days a week. Please disclose points and expiry dates if applicable.

WHO SHOULD APPLY?

We welcome applicants from diverse backgrounds. Some of our best account managers joined without prior experience in sales or construction. Success at Hilti depends on teamwork and ability, regardless of background.

Please apply for only one role; the team will assign you where your skills fit best.

Click the 'Apply Now' button to upload your CV and answer a few short questions. The process takes around 90 seconds.

**SALES ONLY**

If shortlisted, you will complete a fun online assessment and a short pre-recorded video interview. Please check your junk mail for these communications.

For support with your application, contact [emailprotected].

The recruitment process includes three stages: an interview with a Regional Manager, a day-in-the-life 'field ride', and a final interview with a Sales Director. Travel expenses will be paid.

If no suitable role is available now, we will keep your details for future opportunities and stay in touch.

Hilti is an equal opportunity employer, valuing contributions regardless of sex, gender identity/expression, race, ethnicity, sexual orientation, disability, age, religion, or family status.