Junior TechOps Engineer - Hybrid IT & Automation

CreateFuture; City of Edinburgh; Hybrid; GBP 22,000 - 32,000; Full time

Benefits offered by this job

Flexible working

Hybrid work

Edinburgh office

Job summary

CreateFuture in Edinburgh is seeking a junior TechOps assistant to start with day-to-day IT support, set up devices, and help colleagues. You’ll learn how the business runs and build a mental model of our systems with guidance from a senior teammate.

As you grow, you’ll take on automation projects, scripting tasks, and broader responsibilities like identity, networking, cloud and security. We value curiosity, practical problem solving, and a willingness to learn new AI tooling.

Qualifications

• Curious about how tech works; home lab or Raspberry Pi projects count.
• Able to explain technical stuff to non-technical people without making them feel stupid.
• Organised and able to juggle several small tasks at once without dropping them.
• Some exposure to scripting or code, or the appetite to learn it properly.
• Willingness to learn, adapt and grow within a collaborative team.

Responsibilities

• Be the first point of contact for colleagues needing help and drive issues to complete resolutions.
• Assist with office tech setup and general IT troubleshooting.
• Set up, maintain and troubleshoot Macs; learn central management via Jamf.
• Handle day-to-day access across Microsoft 365 and Google Workspace for new starters and leavers.
• Learn automation by turning repetitive tasks into scripts with team support.
• Keep documentation and asset records accurate to enable faster work.
• Get involved in wider projects such as security, networking, AI tooling and internal tools as confidence grows.

Job description

CreateFuture in Edinburgh is seeking a junior TechOps assistant to start with day-to-day IT support, set up devices, and help colleagues. You’ll learn how the business runs and build a mental model of our systems with guidance from a senior teammate.

As you grow, you’ll take on automation projects, scripting tasks, and broader responsibilities like identity, networking, cloud and security. We value curiosity, practical problem solving, and a willingness to learn new AI tooling.