Aspiring Network & IT Support Technician

DeterTech | UK; Prestwick; Hybrid; GBP 22,000 - 30,000; Full time

Job summary

DeterTech | UK is seeking a Junior Network & IT Support Technician to join our IT team in a hybrid role based at Prestwick or Telford.

This entry-level position focuses on supporting and maintaining our network infrastructure while you learn from experienced colleagues.

A security-minded approach and willingness to investigate problems are essential as you develop in networking, cybersecurity and IT operations.

Qualifications

• Basic understanding of computer networking concepts.
• IP addresses, subnets, gateways, DNS and DHCP basics.
• Interest in networking, infrastructure or cybersecurity.
• Enjoy troubleshooting and problem investigation.
• Willing to research and learn when unsure.
• Clear communication with technical and non-technical people.
• Document actions taken and resolutions.

Responsibilities

• Assist with day-to-day support and maintenance of network infrastructure.
• Troubleshoot basic network connectivity issues across wired and wireless networks.
• Investigate network faults, performance issues and unusual behavior.
• Support switches, wireless access points, firewalls and other equipment under guidance.
• Assist with VLANs, IP addressing, DHCP, DNS and other core services.
• Identify devices on the network and investigate unknown devices.
• Assist with monitoring network availability, performance and security.

Skills

Networking basics

IP addressing

Subnets

Troubleshooting

Documentation

PowerShell

Windows admin

Microsoft 365

Tools

PowerShell

Windows admin

Microsoft 365

Job description

DeterTech | UK is seeking a Junior Network & IT Support Technician to join our IT team in a hybrid role based at Prestwick or Telford.

This entry-level position focuses on supporting and maintaining our network infrastructure while you learn from experienced colleagues.

A security-minded approach and willingness to investigate problems are essential as you develop in networking, cybersecurity and IT operations.