Junior Office Administrator - Flexible Hours & Growth

MHA; Nechells; On-site; GBP 20,000 - 23,000; Full time

Benefits offered by this job

Agile Working

33 days holiday

Employee Assistance Programme

Discretionary annual bonus

Career development

Job summary

MHA is seeking an Office Junior Administrator in Birmingham to provide proactive support to the Reception and Administration team. You will help with day-to-day duties such as booking meeting rooms, scanning documents, and assisting with AML checks and client communications.

The role emphasises attention to detail, reliable diary management, and a friendly telephone manner, with a focus on learning and development within a supportive team.

Qualifications

• Previous office or administrative experience (up to 1–2 years) preferred.
• Professional and courteous telephone manner.
• High accuracy and good keyboard skills.
• Competent with MS Office (Word/Excel/Outlook).
• Strong attention to detail and quality of work.
• Clear written and verbal communication.

Responsibilities

• Provide first-line telephone support by answering calls and directing enquiries.
• Assist Partners with scheduling and diary management for meetings.
• Prepare letters, reports and client communications.
• Manage post room activities: sorting, scanning, and forwarding mail.
• Set up and prepare meeting rooms with layout, equipment, and catering as required.
• Assist with filing statutory documents and submitting accounts to Companies House.
• Support preparation and distribution of engagement letters to clients.
• Carry out ad hoc administrative duties as requested by Partners and team.
• Assist with new client onboarding including AML checks.
• Arrange new security passes and liaise with security teams.
• Undertake general office duties such as printing, photocopying, and scanning.

Skills

Office administration

Telephone etiquette

Keyboard skills

Microsoft Office

Attention to detail

Communication skills

Organisational skills

Tools

Microsoft Word

Excel

Outlook

Job description

MHA is seeking an Office Junior Administrator in Birmingham to provide proactive support to the Reception and Administration team. You will help with day-to-day duties such as booking meeting rooms, scanning documents, and assisting with AML checks and client communications.

The role emphasises attention to detail, reliable diary management, and a friendly telephone manner, with a focus on learning and development within a supportive team.