Junior MI Analyst — Drive Insights for Customer Experience

Specsavers; Nottingham; On-site; GBP 25,000 - 32,000; Full time

Job summary

Specsavers in the United Kingdom is seeking a Junior MI Analyst to turn information into clear insights that improve customer experiences and operational performance. You’ll own regular reporting, explore data for trends, and communicate findings to drive smarter decisions across teams.

You don’t need to know everything from day one; curiosity and attention to detail matter. Develop skills with Power BI, SQL and basic Python while collaborating with multiple operations teams to turn data into

Qualifications

• Familiarity with data and reporting.
• Strong communication skills.
• Curious, detail-oriented and great problem solving.

Responsibilities

• Own regular reporting and look for opportunities to improve.
• Translate data trends into actionable insights for teams.
• Collaborate with Contact Centre, Central Operations, Retail Operations and Customer Operations.

Skills

Power BI

SQL

Python basics

Data reporting

Communication skills

Tools

Power BI

SQL

Python basics

Job description

Specsavers in the United Kingdom is seeking a Junior MI Analyst to turn information into clear insights that improve customer experiences and operational performance. You’ll own regular reporting, explore data for trends, and communicate findings to drive smarter decisions across teams.

You don’t need to know everything from day one; curiosity and attention to detail matter. Develop skills with Power BI, SQL and basic Python while collaborating with multiple operations teams to turn data into