MI Insight Analyst | Power BI & Reporting (Hybrid + Bonus)

Hiscox Underwriting Group Services Ltd (HUGS); York and North Yorkshire; Híbrido; GBP 40.000 - 56.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hybrid working

Bonus

Contributory pension

Private medical for all the family

25 days annual leave

Descripción de la vacante

Hiscox Underwriting Group Services Ltd (HUGS) in the UK is seeking an MI Analyst to join the UK Claims Operations team. You will produce, maintain and improve management information, performance reporting and analytical insight across Claims, ensuring accuracy, timeliness and reliability.

You will develop Power BI dashboards, respond to ad hoc requests, and translate complex data into clear recommendations.

Formación

• At least 24 months’ experience in an MI, data, reporting, business intelligence or analytical role would be beneficial.
• Strong Power BI skills, including experience developing, maintaining and improving dashboards and reports.
• Experience working with data from multiple sources to produce accurate reporting and meaningful analysis.
• Strong data analysis and interpretation skills, with the ability to identify trends, anomalies and performance drivers.
• Good understanding of data quality, validation and reconciliation techniques.
• SQL experience, including querying and extracting data, would be advantageous.
• Experience using Databricks or another cloud‑based data platform would be advantageous.
• Previous experience within insurance, particularly Claims or an operational environment, would be beneficial.

Responsabilidades

• Maintain and support Claims MI, Power BI dashboards, scorecards and performance reports, ensuring outputs are accurate, timely and consistent.
• Produce regular and ad hoc management information in response to operational and business requirements.
• Conduct deep‑drive analysis to investigate performance trends, emerging issues, risks and opportunities.
• Develop and enhance Power BI reports and dashboards to improve usability, efficiency and the quality of insight available to Claims colleagues.
• Extract, manipulate and analyse data from multiple sources, using appropriate tools and analytical techniques.
• Investigate reporting issues, data discrepancies and data quality concerns, completing validation and reconciliation checks where required.
• Support root cause analysis by identifying patterns, relationships and performance drivers within Claims data.
• Present analytical findings clearly and concisely, making complex information accessible to non‑technical audiences.
• Maintain reporting documentation, calculations, definitions and data quality controls in line with agreed standards.
• Identify opportunities to automate manual reporting activity and improve the efficiency and reliability of MI processes.
• Support the development of new reports, measures and analytical solutions under the guidance of the Data and Insights Lead.
• Build knowledge of Claims operations, data structures, performance measures and reporting requirements.

Conocimientos

Power BI

Data analysis

Attention to detail

Communication

Herramientas

SQL

Databricks

Power BI

Descripción del empleo

Hiscox Underwriting Group Services Ltd (HUGS) in the UK is seeking an MI Analyst to join the UK Claims Operations team. You will produce, maintain and improve management information, performance reporting and analytical insight across Claims, ensuring accuracy, timeliness and reliability.

You will develop Power BI dashboards, respond to ad hoc requests, and translate complex data into clear recommendations.