Junior MI Analyst

Specsavers; Nottingham; On-site; GBP 25,000 - 32,000; Full time

Job summary

Specsavers in the United Kingdom is seeking a Junior MI Analyst to turn information into clear insights that improve customer experiences and operational performance. You’ll own regular reporting, explore data for trends, and communicate findings to drive smarter decisions across teams.

You don’t need to know everything from day one; curiosity and attention to detail matter. Develop skills with Power BI, SQL and basic Python while collaborating with multiple operations teams to turn data into

Qualifications

• Familiarity with data and reporting.
• Strong communication skills.
• Curious, detail-oriented and great problem solving.

Responsibilities

• Own regular reporting and look for opportunities to improve.
• Translate data trends into actionable insights for teams.
• Collaborate with Contact Centre, Central Operations, Retail Operations and Customer Operations.

Skills

Power BI

SQL

Python basics

Data reporting

Communication skills

Tools

Power BI

SQL

Python basics

Job description

At Specsavers, data helps us understand our customers better and make smarter decisions about the service we provide. As a Junior MI Analyst, you’ll turn information into clear, meaningful insights that help improve customer experiences and operational performance. It’s a great opportunity to build your career in data and analytics while doing work that gives the customer a stronger voice in how we make decisions.

You’ll take ownership of regular reporting, finding ways to make it better while exploring the data for trends, behaviours and opportunities for improvement. Working with teams across our Contact Centre, Central Operations, Retail Operations and Customer Operations, you’ll get to understand real business challenges and translate them into insights people can act on. You’ll also support day‑to‑day operational performance and help make complex information easy to understand for a range of audiences.

You don’t need to know everything from day one. What matters is that you’re naturally curious, enjoy solving problems and have a keen eye for detail. You’ll bring some familiarity with data and reporting, strong communication skills and the confidence to take ownership of your work. An interest in developing your technical skills is important too, particularly across tools such as Power BI, SQL and basic Python.

You’ll join a team that believes in continuous learning, giving you the freedom to develop your skills, challenge how things are done and make a meaningful contribution from the start. At Specsavers, our purpose is to change lives through better sight and hearing, and we want our colleagues to feel proud to belong here too. If you’re looking to take the next step in your data career, grow your technical capability and see the difference your insights can make, we’d love to hear from you.

This advert closes on 30th October 2026 however, we may close the advert sooner if we get inundated with high-quality applications. Don't delay your application.