Junior Medical Administrator

HR Now; Jersey Marine; Sur place; GBP 19 000 - 27 000; Plein temps

Avantages offerts par ce poste

Starting salary £16.50 per hour.

Generous annual leave

Paid birthday leave

Annual discretionary performance-relat

Contributions towards GP and dental

Uniform allowance

Enhanced parental leave

Long-service awards

Résumé du poste

Cleveland Clinic is seeking a motivated Junior Medical Administrator to join its busy practice teams across the St Helier and St Brelade surgeries. You will be the first point of contact for patients, delivering a friendly, professional patient experience while supporting clinicians and colleagues with essential administrative tasks.

You will manage appointments by telephone, email and in person; respond to patient enquiries; perform data entry and general administration; and help with

Qualifications

• Previous reception or administrative experience.
• Excellent communication, IT and interpersonal skills.
• Professional, organised and flexible approach.
• Calm and effective in busy healthcare environments.

Responsabilités

• Managing appointments by telephone, email and in person.
• Responding to patient enquiries professionally.
• Completing a variety of administrative tasks, including data entry and correspondence.
• Supporting clinicians and the wider practice team.
• Assisting with general practice administration as required.

Connaissances

Customer service

Administrative skills

Communication skills

IT skills

Outils

EMIS

Medibooks

Description du poste

Cleveland Clinic is seeking a motivated and organised Junior Medical Administrator to join their busy and friendly practice teams across the St Helier and St Brelade surgeries.

This is an excellent opportunity for someone with strong customer service and administrative skills who enjoys working with people and takes pride in delivering a first-class patient experience. Working across both surgeries, you will provide essential support to patients, clinicians and colleagues while helping ensure the smooth day-to-day running of the practice.

The role

As a Junior Medical Administrator, you will be the first point of contact for patients. Your key responsibilities will include:

• Managing appointments by telephone, email and in person.
• Responding to patient enquiries professionally and empathetically.
• Completing a variety of administrative tasks, including data entry and correspondence.
• Supporting clinicians and the wider practice team.
• Assisting with general practice administration as required.

This role is also an excellent starting point for a rewarding career, with opportunities to develop your skills and progress into more advance roles.

About You

The successful candidate will have:

• Previous reception or administrative experience.
• Excellent communication, IT and interpersonal skills.
• A professional, organised and flexible approach.
• The confidence to remain calm, organised and effective in a busy environment.

Previous healthcare experience and knowledge of EMIS or Medibooks would be advantageous but are not essential.

Benefits Include

• Starting salary £16.50 per hour.
• Generous annual leave, increasing with service.
• Paid birthday leave.
• Annual discretionary performance-related bonus scheme.
• Contributions towards GP and dental bills.
• Uniform allowance.
• Enhanced parental leave for birth mothers.
• Long-service awards.

If you're looking for an opportunity to develop your career within a friendly and professional healthcare environment, we'd love to hear from you.