Junior Healthcare Admin & Patient Services

HR Now; Jersey Marine; On-site; GBP 19,000 - 27,000; Full time

Benefits offered by this job

Starting salary £16.50 per hour.

Generous annual leave

Paid birthday leave

Annual discretionary performance-relat

Contributions towards GP and dental

Uniform allowance

Enhanced parental leave

Long-service awards

Job summary

Cleveland Clinic is seeking a motivated Junior Medical Administrator to join its busy practice teams across the St Helier and St Brelade surgeries. You will be the first point of contact for patients, delivering a friendly, professional patient experience while supporting clinicians and colleagues with essential administrative tasks.

You will manage appointments by telephone, email and in person; respond to patient enquiries; perform data entry and general administration; and help with

Qualifications

• Previous reception or administrative experience.
• Excellent communication, IT and interpersonal skills.
• Professional, organised and flexible approach.
• Calm and effective in busy healthcare environments.

Responsibilities

• Managing appointments by telephone, email and in person.
• Responding to patient enquiries professionally.
• Completing a variety of administrative tasks, including data entry and correspondence.
• Supporting clinicians and the wider practice team.
• Assisting with general practice administration as required.

Skills

Customer service

Administrative skills

Communication skills

IT skills

Tools

EMIS

Medibooks

Job description

Cleveland Clinic is seeking a motivated Junior Medical Administrator to join its busy practice teams across the St Helier and St Brelade surgeries. You will be the first point of contact for patients, delivering a friendly, professional patient experience while supporting clinicians and colleagues with essential administrative tasks.

You will manage appointments by telephone, email and in person; respond to patient enquiries; perform data entry and general administration; and help with