Medical Administrator - Front Desk & Scheduling

gov; Saint Helier; On-site; GBP 18,000 - 23,000; Full time

Job summary

Cleveland Clinic in Jersey is seeking a Junior Medical Administrator to join the busy practice team. This patient-facing role supports patients, clinicians and colleagues across the St Helier and St Brelade surgeries, helping the practice run smoothly and efficiently.

You will handle appointment bookings by phone, email and in person, respond to patient enquiries with empathy and professionalism, and perform a range of administrative tasks to keep operations running smoothly.

Qualifications

• Previous experience in a reception or administrative role.
• Excellent communication skills.

Responsibilities

• Managing a busy appointment system by telephone, email and in person.
• Responding to patient enquiries in a helpful, professional and empathetic manner.
• Completing a broad range of administrative tasks.

Job description

Cleveland Clinic in Jersey is seeking a Junior Medical Administrator to join the busy practice team. This patient-facing role supports patients, clinicians and colleagues across the St Helier and St Brelade surgeries, helping the practice run smoothly and efficiently.

You will handle appointment bookings by phone, email and in person, respond to patient enquiries with empathy and professionalism, and perform a range of administrative tasks to keep operations running smoothly.