Junior IT Support Officer

Adesfoods; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

An innovative company is seeking a Junior IT Support Officer to join their friendly and supportive team in London. This role offers an exciting opportunity to develop your skills while providing essential support for systems and networks. You will be responsible for installing and configuring computer systems, troubleshooting issues, and ensuring smooth operations across departments. This dynamic environment encourages learning and growth, making it a perfect place to advance your career in IT support. If you are passionate about technology and enjoy helping others, this is the ideal opportunity for you.

Qualifications

• Good experience supporting Office 365 and Microsoft Windows OS.
• Experience with Active Directory and software troubleshooting.

Responsibilities

• Plan and carry out maintenance activities on systems and networks.
• Install and configure computer systems, diagnosing faults.

Skills

Office 365 Support

Microsoft Windows 7/10 Support

Active Directory

SharePoint

Sage Software Suite

Communication Skills

Job description

Cash & Carry
Supplier of Foods & Drinks
Wholesale & Retail

Junior IT Support Officer

We are looking for a Junior IT Support Officer to work with our team.

Here at Adesfoods, we provide you with the opportunity to take your career to the next level. People enjoy working for us because of the friendly, supportive environment and the opportunities to learn and develop.

Salary: Competitive
Location: London
Contract Status: 3 Month (Initial Contract)

Job Description:

Responsibilities:

1. Plan, monitor and carry out maintenance activities on systems and networks within the organisation.
2. Coordinate daily tasks required in all departments to ensure systems and other devices are running smoothly.
3. Install and configure computer systems, diagnosing hardware and software faults and solving technical and applications problems, either over the phone or in person.

Main Duties:

1. Install and configure computer hardware operating systems and applications.
2. Monitor and maintain computer systems and networks.
3. Talk to staff through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues.
4. Troubleshoot system and network problems, diagnosing and solving hardware or software faults.
5. Replace parts as required.
6. Provide support, including documentation and relevant reports.
7. Support the roll-out of new applications.
8. Set up new users' accounts and profiles and deal with password issues.
9. Liaise with third party vendors and service providers.
10. Rapidly establish a good working relationship with customers and other professionals, such as software developers.

Skills:

1. Good experience supporting Office 365.
2. Experience with Microsoft Windows 7/10 OS and application support.
3. Experience with Active Directory, SharePoint, and Sage software suite.
4. Well organised and good communication skills.