Junior IT Engineer

Peaple Talent

Bath

On-site

GBP 24,000 - 32,000

Full time

4 days ago

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Benefits offered by this job

Career progression

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Job summary

Bath-based telecoms business is seeking a Junior IT Engineer to provide user support via phone, email and remote channels. The role involves incident resolution, developing IT solutions, and assisting senior engineers with field work.

The ideal candidate has experience in a Microsoft environment, ticketing experience, and familiarity with remote access and flexible working arrangements. A full UK driving licence is desirable.

Qualifications

Experience in technical support within a Microsoft environment.
Ticketing and request management experience.
Familiarity with remote access and flexible working solutions.

Responsibilities

Provide phone, email, and remote support to IT system users across locations.
Ensure timely resolution of incidents, aiming for first-time fixes and escalating when necessary.
Develop IT solutions that meet business needs and user requirements.
Support senior engineers with field work.

Skills

Microsoft environment

Ticketing systems

Remote support

Job description

We are supporting a Bath based telecomunciations business who are looking to onboard a Junior IT Engineer to provide support to users.

With a sterling reputation, diverse practice areas, and a commitment to innovation, they offer a unique platform for your career growth.

The Role:

Provide phone, email, and remote support to IT system users across multiple international locations
Ensure timely resolution of incidents, aiming for first-time fixes and escalating when necessary
Develop IT solutions that meet business needs and user requirements
Supporting senior engineers with field work

The Candidate: