Junior IT & AI Support Technician — Training Included

Back To Work; Scarborough; In loco; GBP 22.000 - 30.000; Tempo pieno

Descrizione del lavoro

Back To Work in North Yorkshire is seeking a junior IT & AI Support Technician to keep everyday systems running smoothly and explore practical AI tools across the organization. You will support hardware, software and systems in production, warehouse and office environments, with training and escalation to senior IT staff as needed.

You will assist with routine IT tasks, collaborate with colleagues on AI trials and simple automation, and help maintain clear records and guidance for approved AI

Competenze

• Genuine interest in IT and AI
• Willingness to learn troubleshooting skills
• Clear communication and patient approach
• Ability to organise tasks and follow instructions
• Attention to detail and accurate record-keeping
• Collaborative approach and reliability
• Willingness to learn new systems; AI experience not required

Mansioni

• Provide first-line IT support and log requests
• Diagnose routine hardware, software and network issues
• Assist with installing and maintaining PCs, laptops, printers and mobile devices
• Support user account administration and access permissions
• Help colleagues use Microsoft 365 and approved AI tools
• Carry out routine system checks and report issues

Conoscenze

Interest in IT & AI

Problem solving

Clear communication

Organising tasks

Attention to detail

Collaborative

Willingness to learn

Descrizione del lavoro

Back To Work in North Yorkshire is seeking a junior IT & AI Support Technician to keep everyday systems running smoothly and explore practical AI tools across the organization. You will support hardware, software and systems in production, warehouse and office environments, with training and escalation to senior IT staff as needed.

You will assist with routine IT tasks, collaborate with colleagues on AI trials and simple automation, and help maintain clear records and guidance for approved AI