Junior IT & AI Support Tech - Training & Growth Awaits

Back To Work; York and North Yorkshire; Presencial; GBP 22.000 - 26.000; Tempo integral

Resumo da vaga

Back To Work in North Yorkshire is seeking a motivated Junior IT & AI Support Technician to keep daily systems running and explore practical AI tools across the organization. The role covers IT support across production, warehouse and office environments, with training provided and escalation paths to senior staff.

You will assist with hardware, software, accounts, and Microsoft 365, while gaining hands-on experience with approved AI assistants and simple automation.

Qualificações

• Genuine interest in IT and AI with willingness to learn.
• Good problem-solving and troubleshooting mindset.
• Clear, patient communicator with good record-keeping.
• Willingness to follow training and procedures.

Responsabilidades

• Provide first-line IT support and log requests.
• Diagnose routine hardware, software and network issues following procedures.
• Install and maintain PCs, laptops, printers and mobile devices.
• Assist with Microsoft 365 and cloud services, with AI tools guidance.
• Support IT projects and simple AI-assisted workflows.
• Keep accurate IT asset records and user guides.

Conhecimentos

Interest in IT

Problem solving

Clear communication

Organisation

Attention to detail

Collaborative

Willingness to learn

AI basics not required

Descrição da vaga

Back To Work in North Yorkshire is seeking a motivated Junior IT & AI Support Technician to keep daily systems running and explore practical AI tools across the organization. The role covers IT support across production, warehouse and office environments, with training provided and escalation paths to senior staff.

You will assist with hardware, software, accounts, and Microsoft 365, while gaining hands-on experience with approved AI assistants and simple automation.