Junior Hotel Ops Supervisor – Belfast City Centre

Miller Hospitality; Belfast City District; On-site; GBP 36,000 - 44,000; Full time

Job summary

Miller Hospitality Limited in Belfast City Centre is seeking a Junior Hotel Operations Manager to help coordinate day-to-day operations across front office, food & beverage and guest services. You will lead by example, supervise teams and maintain high service standards in a fast-paced setting.

The role requires 1-3 years of work experience in hospitality, a hands-on approach and flexibility to work shifts, weekends and evenings as needed.

Qualifications

• Previous supervisory or management experience within a hotel.
• Strong leadership, communication and organisational skills.
• Hands-on approach with a passion for premium hospitality.
• Ability to stay calm and effective in a fast-paced environment.
• Flexibility to work shifts, weekends and evenings as required.

Responsibilities

• Supporting daily hotel operations across front office, food and beverage and guest services.
• Supervising and motivating teams to deliver exceptional guest experiences.
• Maintaining high standards of service, presentation and operational efficiency.
• Handling guest queries and resolving issues professionally.
• Supporting staff scheduling, training and performance management.
• Working closely with senior management to improve standards and drive results.

Skills

Leadership

Team management

Communication

Hospitality

Job description

Miller Hospitality Limited in Belfast City Centre is seeking a Junior Hotel Operations Manager to help coordinate day-to-day operations across front office, food & beverage and guest services. You will lead by example, supervise teams and maintain high service standards in a fast-paced setting.

The role requires 1-3 years of work experience in hospitality, a hands-on approach and flexibility to work shifts, weekends and evenings as needed.