Front of House Manager — Lead, Mentor & Elevate Service

wagamama; Newcastle upon Tyne; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Biweekly pay

Tips share

50% off for friends and family

Free meals on shift

Early access to earned pay with wagest

26 weeks full pay and 13 weeks halfpay

30% off at other TRG brands

Pension scheme

Holiday leave

Training opportunities

Cycle to work scheme

Discounted gym memberships

Long service awards

Disability confident employer

Job summary

wagamama in Newcastle upon Tyne is seeking a Junior Front of House Manager to lead busy shifts with energy and empathy. You’ll work alongside the management team to keep service smooth, support your team, and ensure every guest leaves eager to return.

You’ll mentor staff, cover shifts, and drive Kaizen-style improvements in a fast-paced restaurant environment, while upholding high standards and a supportive culture that celebrates everyday successes.

Responsibilities

• Work closely with the management team to run a vibrant and high-performing restaurant
• Mentor your team and help them grow
• Jump into sections, solving problems, and keeping pace
• Think Kaizen mindset - constantly spotting the little ways we can do things better, then making them happen
• Support the team to deliver great guest experiences

Job description

wagamama in Newcastle upon Tyne is seeking a Junior Front of House Manager to lead busy shifts with energy and empathy. You’ll work alongside the management team to keep service smooth, support your team, and ensure every guest leaves eager to return.

You’ll mentor staff, cover shifts, and drive Kaizen-style improvements in a fast-paced restaurant environment, while upholding high standards and a supportive culture that celebrates everyday successes.