Junior Coffee Account Manager — Client Success & Data

Miller’s Recruitment; Ovingdean; On-site; GBP 21,000 - 30,000; Full time

Benefits offered by this job

Training in our academy

Uniform & tooling for all roles

Company pension

24 holidays per year + bank holidays

Staff events

Job summary

Millers Vanguard is seeking a proactive Junior Account Manager for our Coffee Division in the UK. This office‑based role focuses on client relationship management, service delivery, and interpreting performance data to support reporting and client discussions.

You will work under the Category Manager with day‑to‑day account management, developing skills in data interpretation, communications, and internal collaboration to ensure high service levels and client satisfaction.

Qualifications

• Some experience in a customer facing or service‑focused role (account management experience beneficial).
• Willingness to learn and confidently use CAFM systems and operational data.
• Strong communication skills, with the ability to liaise professionally with internal teams and clients.
• Highly organised, proactive and eager to develop within an account‑management environment.
• Comfortable interpreting basic data and presenting information clearly.

Responsibilities

• Support the Category Manager – Coffee with day to day account management and administrative duties.
• Act as a reliable point of contact for a major coffee client, ensuring clear and professional communication.
• Assist in preparing quarterly business review packs, including gathering and organising data.
• Use CAFM systems to help monitor service performance and coordinate internally where needed.
• Provide occasional corporate hospitality to support client relationship building.
• Help interpret service and performance data to support reporting and client discussions.
• Work collaboratively with internal teams to help ensure service levels and customer expectations are consistently met.

Skills

Customer service

Strong communication

Organised

Data interpretation

Proactive

Tools

CAFM systems

Job description

Millers Vanguard is seeking a proactive Junior Account Manager for our Coffee Division in the UK. This office‑based role focuses on client relationship management, service delivery, and interpreting performance data to support reporting and client discussions.

You will work under the Category Manager with day‑to‑day account management, developing skills in data interpretation, communications, and internal collaboration to ensure high service levels and client satisfaction.