Junior Billing and Collections Specialist Sofia

Payhawk Limited; London; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a motivated Junior Billing and Collections Specialist to join their Finance team. This role offers the opportunity to manage invoicing processes, collaborate with sales teams, and address customer inquiries in a dynamic SaaS and Fintech environment. You will gain valuable experience while contributing to the growth of a cutting-edge company that values work-life balance and continual learning. If you're eager to learn and thrive in a fast-paced setting, this position is perfect for you.

Benefits

Competitive compensation package

Exchange policy to another Payhawk office

Flexible working hours

Opportunity to work from home

Monthly travel allowance

Qualifications

• Previous experience in a Finance department, ideally in a multinational company.
• Strong attention to detail and excellent command of English and Bulgarian.

Responsibilities

• Manage day-to-day invoicing processes and monitor overdue accounts.
• Collaborate with teams to ensure accurate billing data and address customer inquiries.

Skills

Attention to detail

Communication skills

Interpersonal skills

Process-oriented mindset

Proficiency in English

Proficiency in Bulgarian

Proficiency in a third language

Education

Bachelor’s degree in Accounting

Bachelor’s degree in Finance

Bachelor’s degree in a related field

Tools

Chargebee

Microsoft Excel

Job description

Junior Billing and Collections Specialist

Sofia

Company Mission

Payhawk is a leading global spend management solution for scaling businesses. Headquartered in London and combining company cards, reimbursable expenses and accounts payable into a single product; its future-facing technology enables finance teams to control and automate company spending at scale.

The Payhawk customer base includes fast-growing and mature multinational companies in 32 countries including LuxAir, Quantive, and Wagestream. With offices in New York, London, Berlin, Munich, Barcelona, Paris, Amsterdam, Vilnius and Sofia; Payhawk is backed by renowned investors such as Lightspeed Venture Partners, Greenoaks, QED Investors, Earlybird Digital East, and Eleven Ventures.

Our values include supporting flat hierarchies, taking ownership and responsibility, seeking and providing feedback, managing constructive critique, and speaking our minds. We understand that the best ideas don’t all come from the same place, so we encourage diversity and inclusion in all areas of our work.

The future of fintech is about more than money, and we believe in work-life balance, continual learning, and empowered teams. We’re also on a journey to improve our environmental and social impact and become B Corp certified. From virtual cards to digital subscriptions, our software and automation help take paper out of the equation for our customers, too.

We’re changing the world of payments, and we’re looking for an exceptional team to help us.

About the Role:
Payhawk is seeking an enthusiastic, self-driven individual who is eager to learn and grow with us as aJunior Billing and Collections Specialist. In this role, you will support the day-to-day billing and collections processes across Payhawk’s operating regions in the EU, UK, and US. As part of our Finance team, you'll gain valuable experience in a fast-paced, growth-oriented environment within the SaaS and Fintech industries. If you thrive in dynamic environments and want to contribute to the growth of a cutting-edge company, we’d love to hear from you!

Key Responsibilities:

• Billing Operations:Manage the day-to-day invoicing processes, including account activations, invoice processing, adjustments, and more.
• Accounts Receivable:Monitor overdue accounts and collaborate with internal teams and third-party debt collection agencies to ensure timely collections.
• Cross-Team Collaboration:Work closely with the Sales and Revenue Operations teams to ensure accurate and complete billing data.
• Customer Support:Address customer billing inquiries, providing clear and timely resolutions.
• Sales Commission Support:Assist in the calculation of sales commissions as needed.
• Ad-hoc Reporting:Prepare and deliver ad-hoc billing reports as required.
• Administrative Support:Assist with other operational and administrative tasks to support the Finance team.

Requirements:

• Experience:Previous experience in a Finance department, ideally in a multinational company.
• Education:Bachelor’s degree in Accounting, Finance, or a related field.
• Skills:Strong attention to detail, excellent command of English and Bulgarian; proficiency in a third language (German, Spanish, French, Dutch) is a plus.
• Technical Expertise:Experience with Chargebee or similar billing platforms is an advantage.
• Software Proficiency:Advanced skills in Microsoft Excel.
• Communication:Strong interpersonal and communication skills, with the ability to collaborate effectively with teams across the globe.
• Mindset:A process-oriented mindset, with a willingness to challenge and improve existing processes.

Company Benefits

• Competitive compensation package
• Exchange policy to another Payhawk office (Amsterdam, London, Paris, Berlin or Barcelona)
• Flexible working hours and opportunity to work from home
• Opportunity to use the Payhawk product with monthly travel allowance.

Please note that, unfortunately, we cannot provide visa sponsorship, and to be considered for this role, candidates must be able to provide proof of their eligibility to work in Bulgaria.

Payhawk is an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.

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