IVA Advisor: Personal Debt Solutions Expert

mk rec training limited; Bolton; Sur place; GBP 21 000 - 26 000; Plein temps

Résumé du poste

mk rec training limited is seeking an IVA Advisor to work with clients to understand their financial position, discuss income and expenditure, and recommend the most appropriate debt solution. You will build trust through clear communication and professional guidance.

In this fast-paced role in Bolton, you will manage inbound enquiries with empathy, handle objections, capture accurate financial details, and help clients move toward a sustainable resolution with a client-first approach.

Responsabilités

• Managing inbound, pre-qualified enquiries with empathy and professionalism
• Handling objections while delivering excellent customer care
• Accurately capturing full income and expenditure information
• Reviewing client's circumstances to identify the most suitable debt solution
• Staying focused on targets in a fast-paced environment
• Maintaining strong telephone standards and a supportive, client-first approach

Description du poste

mk rec training limited is seeking an IVA Advisor to work with clients to understand their financial position, discuss income and expenditure, and recommend the most appropriate debt solution. You will build trust through clear communication and professional guidance.

In this fast-paced role in Bolton, you will manage inbound enquiries with empathy, handle objections, capture accurate financial details, and help clients move toward a sustainable resolution with a client-first approach.