ITSM/ESM Decision-Maker for Expert Research

Prolific; Liverpool; On-site; GBP 102,614 - 205,229; Part time

Benefits offered by this job

Flexible working hours

Payment per task completed

Job summary

Prolific is looking for IT and Tech Leaders with director-level experience to join its Expert Network. You'll engage in paid research tasks, sharing insights on ITSM and ESM platforms. The role requires hands-on experience with tools like Jira and ServiceNow, providing you with the opportunity to contribute to meaningful research projects in the tech space.

If you're a decision-maker in IT with strong analytical and communication skills, apply today to share your expertise and get paid for your insights.

Qualifications

• Experience as a decision maker in ITSM/ESM platform selection.
• Hands-on use of ITSM/ESM platforms is essential.
• Ability to draw on complex IT service workflows.

Responsibilities

• Answer research questions about IT operations.
• Review scenarios involving IT service management.
• Participate in surveys and interviews.
• Provide feedback on ITSM/ESM tools and processes.
• Contribute expertise to research teams.

Skills

Director-level experience in IT

Deep knowledge in IT Service Management

Hands-on experience with ITSM/ESM platforms

Analytical thinking

Exceptional written communication

Tools

Jira Service Management

Freshservice

ServiceNow

Job description

Prolific is looking for IT and Tech Leaders with director-level experience to join its Expert Network. You'll engage in paid research tasks, sharing insights on ITSM and ESM platforms. The role requires hands-on experience with tools like Jira and ServiceNow, providing you with the opportunity to contribute to meaningful research projects in the tech space.

If you're a decision-maker in IT with strong analytical and communication skills, apply today to share your expertise and get paid for your insights.