Italian-Speaking Solutions Consultant: Onboarding

Synthesia; Greater London; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading AI video platform provider in London is seeking a Solutions Consultant to enhance customer onboarding and education programs. The ideal candidate will have native-level proficiency in Italian and extensive experience in training within a SaaS environment. Responsibilities include developing training strategies, defining onboarding processes, and collaborating with cross-functional teams to increase product adoption. Join a dynamic team in this fast-paced role to help customers realize the value of innovative solutions.

Qualifications

• Proven experience in customer onboarding and education in a SaaS environment.
• Ability to manage multiple tasks deadlines simultaneously.
• Experience in developing engaging training programs.

Responsibilities

• Develop and execute customer training strategy for product adoption.
• Define and build seamless customer onboarding processes.
• Create engaging training content for various platforms.
• Collaborate with internal teams on education initiatives.

Skills

Native-level proficiency in Italian

Customer onboarding experience

Project management skills

Excellent communication skills

Creative mindset

Job description

A leading AI video platform provider in London is seeking a Solutions Consultant to enhance customer onboarding and education programs. The ideal candidate will have native-level proficiency in Italian and extensive experience in training within a SaaS environment. Responsibilities include developing training strategies, defining onboarding processes, and collaborating with cross-functional teams to increase product adoption. Join a dynamic team in this fast-paced role to help customers realize the value of innovative solutions.