IT Trainer: Microsoft 365 & User Adoption Specialist

IT Talent Solutions; England; On-site; GBP 32,000 - 42,000; Full time

Job summary

IT Talent Solutions is seeking an IT Trainer to deliver engaging training, support users through technology change, and drive adoption of business systems across the organisation. You will work with employees at all levels, creating training materials, delivering workshops, and supporting successful rollouts of new systems and technologies.

The role focuses on delivering training on Microsoft 365 and other business systems, leading onboarding, and developing guides, videos, and e-learning

Qualifications

• Experience as a Systems Trainer or IT Trainer.
• Strong Microsoft 365 knowledge across Outlook, Word, Excel, PowerPoint, Teams, SharePoint.
• Experience designing and delivering engaging training programmes.
• Excellent communication and presentation skills.
• Ability to explain technical concepts to non-technical users.
• Strong organisation and stakeholder-management skills.

Responsibilities

• Deliver training on Microsoft 365 and business systems.
• Lead onboarding and induction training for new starters.
• Create user guides, videos, e-learning content, and quick-reference materials.
• Provide workshops, coaching sessions, and floor-walking support.
• Support system upgrades and technology change projects.
• Identify training needs and continuously improve learning programmes.
• Encourage best practice and user adoption of new technologies.

Skills

Microsoft 365 knowledge

Training design & delivery

Presentations & communication

Stakeholder management

Training programme development

Onboarding induction training

Tools

LMS

Job description

IT Talent Solutions is seeking an IT Trainer to deliver engaging training, support users through technology change, and drive adoption of business systems across the organisation. You will work with employees at all levels, creating training materials, delivering workshops, and supporting successful rollouts of new systems and technologies.

The role focuses on delivering training on Microsoft 365 and other business systems, leading onboarding, and developing guides, videos, and e-learning