It Technician – Kent

Marchant Recruitment; Canterbury; On-site; GBP 18,000 - 24,000; Full time

Job summary

Marchant Recruitment is seeking an enthusiastic IT Technician for a Canterbury school to support technology systems and provide efficient technical assistance to staff and students.

You will help maintain equipment, investigate faults and support day-to-day IT requirements within a well-organised digital environment essential for teaching, learning and administration.

Qualifications

• Previous IT support or technical experience is required.
• Knowledge of computer systems, software and hardware.
• Basic understanding of networks and connectivity.
• Strong troubleshooting and problem-solving skills.
• Good communication and customer service approach.
• Ability to organise work and prioritise support requests.
• Dependable and proactive attitude.
• Ability to work effectively as part of a team.
• Willingness to complete safeguarding and background checks.
• The right to work in the UK.

Responsibilities

• Provide first-line IT support to staff and students.
• Investigate hardware, software and connectivity problems.
• Install and configure computers, laptops and peripherals.
• Assist with network access and user account issues.
• Maintain classroom displays and audiovisual equipment.
• Carry out routine updates, checks and preventative maintenance.
• Record faults, support requests and completed repairs.
• Help maintain accurate equipment inventories.
• Support the setup of devices and accounts for new users.
• Follow data protection, cybersecurity and safeguarding requirements.

Skills

Previous IT support or technical exp

Computer systems hardware software

Networks and connectivity

Troubleshooting skills

Customer service

Work prioritisation

Dependable attitude

Teamwork

Safeguarding/background checks

UK work rights

Job description

A school in Canterbury is seeking an enthusiastic IT Technician to support its technology systems and provide efficient technical assistance to staff and students. The successful candidate will be a practical problem-solver who can help maintain equipment, investigate faults and support the school's everyday IT requirements.

This is an opportunity to contribute to a well-functioning digital environment where reliable technology is essential for teaching, learning and administration.

Position Highlights

• School-based IT technician opportunity
• Technical troubleshooting and user support
• Computer hardware and software maintenance
• Classroom technology assistance
• Varied responsibilities across the school

Role Overview

The IT Technician will assist with maintaining the school's IT systems and responding to technical support requests. You will help ensure computers and associated equipment are operating effectively, support users with common issues and assist with routine IT maintenance.

Key Responsibilities

• Provide first-line IT support to staff and students.
• Investigate hardware, software and connectivity problems.
• Install and configure computers, laptops and peripherals.
• Assist with network access and user account issues.
• Maintain classroom displays and audiovisual equipment.
• Carry out routine updates, checks and preventative maintenance.
• Record faults, support requests and completed repairs.
• Help maintain accurate equipment inventories.
• Support the setup of devices and accounts for new users.
• Follow data protection, cybersecurity and safeguarding requirements.

About the School

The school is committed to supporting effective teaching and learning through a positive and well-organised environment. The IT Technician will help ensure technology remains reliable and that staff and students receive appropriate technical support.

Experience and Skills

• Previous IT support or technical experience.
• Knowledge of computer systems, software and hardware.
• Basic understanding of networks and connectivity.
• Strong troubleshooting and problem-solving skills.
• Good communication and customer service approach.
• Ability to organise work and prioritise support requests.
• Dependable and proactive attitude.
• Ability to work effectively as part of a team.
• Willingness to complete all required safeguarding and background checks.
• The right to work in the UK.